Penilaian & Ulasan Keseluruhan Matsui Honkan

This was our first time staying at a Ryokan. Hotel was clean, beautifully kept and customer service was amazing.

非常に良いサービスを受けたのですが、お部屋のお風呂の排水口が故障したままだったのが残念でした。

Very welcoming. Warm hospitality. Very helpful and knowledgeable of everything guests want to know.

Incredible experience. Beautiful Onsen

Matsui Honkan is our first experience at Ryokan. It was a fantastic stay. The staff were supper friendly. The served breakfast and dinner were not only delicious but also looked great in the presentation. The location of the property is excellent. Nishiki Market, Kawaramachi Street, Pontocho Alley are all within minutes of walking distance. I would recommend anyone who would like to experience a traditional Japanese Ryokan.

Very hospitable and helpful staff. Cool way to experience traditional Japanese culture with family.

Great stay!

This was a lovely experience and we are so glad we got to stay in a Ryokan! I would not order the breakfast option again, only because it was quite the affair and with our tourist plans, it was not possible to enjoy it.

Everyone was so helpful and nice! The food was amazing and the experience a 10/10 would recommend for anyone traveling and looking for a relaxing stay. In the morning they shipped our bags to the next location and we were able to enjoy the location for the rest of the day bag free. So awesome!

Basic ryokan situated in the heart of Kyoto, perfect location with lots around. However, the room was not the cleanest. We found a messy, unfolded duvet thrown in the closet and a few strands of hair in the bedding. Assuming the duvet was used by the previous guest and not folded by housekeeping after guests checked out.

Loved our stay, staff were very friendly and accomodating. We would come back.

綺麗で、部屋での食事も美味しく、働いている方の笑顔のサービスも、最高でした。 旅館の醍醐味を実感しました

All around great facility. Excellent staff.

Probably one of my best hospitality experiences ever. The service was excellent and the room was bigger than I thought, as well as very clean. They prepared some small care packages for every guest of our group with hygiene and care products, which i thought very thoughtful. Our room had extra blankets and pillows, which was practical. The breakfast is beyond amazing - as beautiful as it is delicious. The only thing is regret is that although we turned off the heating system, the room was still very hot and dry during the night (outside was cold), to the point that we had trouble sleeping.

Accueil extraordinaire! Chambre de type japonaise très confortable pour une famille de quatre. Déjeuners incroyables servis à la chambre. Nous avons profité de la proximité du quartier de Gion où nous sommes allés tous les jours à pied. Également à deux pas du marché Nishiki. Nous avons hâte à notre prochain séjour au Matsui Honkan!

This is a lovely renovated ryokan with fantastic traditional breakfast (we had a tofu specialty dish) and impeccable service!

The place is very quiet. And it’s very convenient to go anywhere

Lovely Ryokan hotel. We spent 2 nights and could enjoy great and unforgettable experiences. Room with Tatami floor was spacious and clean and we had slept perfectly well. Hotel staff was lovely and friendly. Thank you very much. Food was brilliant. Hot bathroom in the basement used to refresh and relax. Great location to discover Kyoto. We were totally happy for such fantastic experience.

Superb service. Convenient location (close to nishiki market, hankyu line stations, Gion area, Shijo karamachi etc)

직원분들이 굉장히 친절하고 시설이 깔끔했습니다. 저녁/아침 식사도 맛있었고 좋은 경험이었습니다 :)