Always love staying here

Love staying here a great resort

Its a high quality hotel with everything available to make your stay amazing. No wonder many people use this as a wedding venue. Fabulous and i woul definitely retuen in the future!!

A wonderful 4 night stay at this lovely hotel. All staff very friendly and welcoming, our twin double bed room was very spacious and obviously newly refurbished. Nice to have a fridge in the room, which was restocked daily with bottled water and fresh local milk in little bottles. Breakfast was plentiful with all tastes catered for. We used the Carden Spa, my treatment with Marcella was top notch and the whole spa is fabulous. Our daughter enjoyed many onsite activities including Vertigo, Zip Wire & Segway. The only criticism and I’m being very picky is that the pillows on the beds were high (beds very comfortable though!) but I find this in a lot of hotels I’ve stayed in. A throughly enjoyable stay, we will be back!

Sehr schön, sehr abwechslungsreiche Restaurants.

Lovely

Excellent service

The Vines restaurant is excellent in all aspects, food and service makes the experience really special.

Fab stay! Staff were friendly and warm, breakfast was great and the facilitates were well maintained. Thank you for a fun trip!

It is a lovely place. The grounds, gym and spa are excellent and the staff are friendly and helpful. The rooms are nice. We had a ground floor room. We had to go upstairs to the first floor, along the corridor, down the stairs and along the corridor. This was a bit of a pain. Overall though it was a good stay.

From the outset, we had issues with the hotel. They advertised this hotel using photos of the spa (including the outdoor pool etc), but this is not included in the £260 B&B rate for a King View Estate room. When we called to clarify, we were told nothing could be done—even after an assistant manager admitted it was misleading and a case of misrepresentation. Their solution? Offer us spa access at a “discounted” rate of £14—which is actually more than one of the available packages. They claimed the included food in the package makes up the value. So, for both of us, it would cost an extra £198 for just four hours of spa use. The manager even said, “I don’t see why they couldn’t just let you use it to be honest, but it’s not my decision—the other team said no.” When I asked who specifically refused, the response was vague. Suspicious. Then came our dinner. We were hesitant after the spa situation, but gave it a chance. We ordered, waited over 30 minutes, and were finally served—but with the wrong meals. At first, we didn’t realise because the dishes looked so similar. After starting to eat, my partner realised we had been given each other’s food. By that time, half was gone. We didn’t want to wait another 30+ minutes, so while they deducted the charge, one of us was left hungry. It doesn’t feel friendly here—it’s clearly aimed at wealthy guests.

Beautiful and we worth the money. We've decided we will go back

Stunning location. Room and food first class.

Good

We have been before but not for a long time Ii was my wife’s 60th birthday while we was there so it was a special occasion. The room we were in which was room number 121 was perfect a beautiful room on the front with amazing views from the front of the hotel across the Gardens at the front and the golf course and the beautiful mountains beyond. The only thing we was aware of was for a while when we was in our room a bit of banging and drilling from up above us from the upgrades and alterations and refurbishment which was going on. It was a little noisy and annoying to be honest but there were signs around asking during this time could we be patient and just bare with the noise. We had a treatment each in the new spar which looked amazing and the treatments were amazing too. But we were a little disappointed that although we was having treatments we had to pay extra if we wanted to use the extra facilities of the spar and at £119 extra each we thought that was a little expensive. But other than that we really enjoyed our stay

A very good place. The only issue was that outdoor activities do not hold on Monday’s and Tuesday’s, which was not stated prior to visiting.

Came with my husband and 2 children 4&5) and my inlaws. Husband and father inlaw played golf...they had a fantastic time. Mother in law and i took the children swimming and went to the park. Lots to do wven though the children were too young for the big activities. We couldn't eat at the main restaurant in the evening as there was no space for the 6 of us which was disappointing. I think guests at the hotel should have some sort of priority to dine first. We went to a local pub for our evening meal instead. It was lovely but not ideal. Would have rather stayed on site. Breakfast was delicious. Room was great.

Driving up to this hotel it definitely had the wow factor. Reception staff were very polite and welcoming, and provided a very high level of customer service. The room itself was beautiful very large, clean and the bed was so comfortable. Evening meal was beautiful and so was breakfast. The only downfall is that this was a short overnight stay. Would definitely recommend and will definitely be returning

Had an amazing stay at Carden. My wife used and loved the spa. We had a great meal in the restaurant, enjoyed the bar, had a lovely breakfast and our room was superb. Would definitely have another stay here.

Everything about the hotel was amazing from the aesthetic to the service, the only bad part really was the noise, i woke up numerous times across all 3 days of my stay to building work as i could hear drilling and other noise.so that was quite jarring