When we initially checked in, it was after hours, so I was unable to speak to reception about the condition of our apartment. We were first allocated an apartment on level 2. Unfortunately, the apartment was in an unacceptable state and was dirty. There were black footprints leading from the balcony into the lounge/kitchen area, a bottle cap, and blocks of squashed cheese on the balcony floor. The balcony floors and door tracks were extremely dirty. The outdoor table and chairs were black with dirt and did not appear to have been cleaned for a very long time, making them unusable. The kitchen benchtops and stove top had ants and food crumbs. The lounge chairs and table also had food crumbs and hair on them. The main bedroom floor had dirt and hair, and the lounge furniture was in poor condition and should be replaced. The following morning, I spoke to reception. The staff member was lovely and offered us a choice of two other apartments. We chose to move to level 11. This apartment was in a much better condition, and we enjoyed the remainder of our stay there. The location is amazing, right on the beach, and both apartments had beautiful views.

Rooms were lovely and clean and staff very friendly

Great time easy going venue we will be back again

The apartment was clean and the front desk staff very nice. Great location right on the beach. Loved the heated pool. It would be great if there were designated adults only hours during the day for the pool and hot tub.

Location was top notch

We loved it

Very comfortable stay and amazing views

Excellent staff, clean and modern accommodation. Easy access to everything

We had a scenic beachfront apartment. Fully satisfied.

Bon appart , bon prix , assez propre dans l’ensemble (sauf cuisine , équipement de cuisine )

Was a good stay but unfortunately after a few days there we used the air-conditioning unit and we all got sick the following day all four of us. After going to doctors we had a look at the air-conditioning unit and it was absolutely covered in black mould have taken many photos of this. is absolutely disgustingly dirty so we got very sick from the air conditioning unit. Looks like it hasn’t been serviced for sometime. also, we stayed for 10 days after five days. They came and changed our sheets but they took my son‘s teddy bear. He’s only four years old. he’s had this since the day he was born we went straight down and informed them of this but they kinda laughed it off and said it must’ve got mixed up in the sheets and they will find it for us. They never did and they didn’t really care about it at all our son was absolutely devastated and didn’t sleep for the following five nights. Probably wouldn’t stay there again just because of the absolutely disgusting air-conditioning unit and them taking the teddy and never returning it

Was a terrific apartment to stay, whilst a little dated it was clean, comfortable and had everything you need. The block’s facilities were immaculate and the reception staff were fantastic. The cafe next door had good coffee too! Car parking is only 2.1m high and street parking was 3 hrs 9-5pm weekdays. But as it was off season there was no problems. I am looking forward to visiting again.

Great location for public transport. Staff were super friendly. We loved the beach view and easy access to the beach. We even had a BBQ and a game of tennis. Highly recommend!

Great location and nice facilities (pool/tennis court/bqq area) apartment tired but comfortable

Close to beach and great staff.

Thank you ,was nice and close to everything what we needed. Travelling with kids we found that Pool and spa definitely highlight of the property .

The apartment was run down and very poorly equipped for holiday stays - especially in the kitchen, eg 5 cups for an apartment housing 4 guests, no lids for the 2 saucepans provided and next to no other kitchen facilities. The lounge rug was worn & in need of replacement, a power switch in the kitchen was broken & dangerous - obviously left in this condition for some time, dimmer switch in lounge obvs faulty as light flickers when turned down, no toilet roll holder in the main bathroom, no soap dish in the ensuite shower. A disappointing experience.

Great location to both Broadbeach and Surfers. The unit we had was very spacious; however, it was quite different from what I saw on the website. We had initial problem in the shower in the ensuite but it was easy to fix by ourselves. Probably more attention to the maintenance and cleaning is needed.

Bed very uncomfortable carpet very bad condition Badly stained.ceilings Not worth the money we paid

Absolutely amazing experience. The two bedroom beach front unit was exceptional. It had Absolutely everything we needed and the view straight out to the beach was beautiful. The location is great and the ladies at reception are fantastic, so accommodating. The building is exceptionally clean and well maintained. We will definitely stay again when back in Surfers.