The hotel is located in a beautiful and quiet area of ​​the city with a great view of the Cali River. The rooms with city views are spacious and comfortable. The breakfast buffet is very good. The staff were attentive, friendly, and had a wonderful service attitude. I would like to especially thank Mrs. Doris Quiroga and Mr. Henry Crespo for helping us with something we mentioned at the beginning of our stay. They resolved it immediately, and their attitude made us know we were in the right place. Thank you for your hospitality, and we hope to return soon.

Muy buena atention de todos y cada uno de los empleados, bien localized

Estuve hospe

Un hotel para no descansar Habitación incómoda, malas almohadas, ningún producto para aceo personal, ruido constante por golpes de puertas, golpes en el techo. Servicio terrible, malas caras por parte de los empleados, el servicio de restaurant pésimo, tardan en atenderte y en traer tus pedidos. Excelente ubicación PESIMO TRATO AL CLIENTE

Awesome breakfast and great customer service!

The room and bathroom had bugs.

Muy limpio el hotel y el staff muy amables todos ,y el señor q te lleva las maletas y te ayuda el mejor

Spotless room, comfortable bed abd aircom with a beautifully view. Best location for walking around attractions. Love it!

Good room and amenities

Every thing its good thanks

Friendly staff

The staff was great, the room was clean and it was very walkable area.

Excelente

Internet down all week resterant service too long waited 30 min for a bear

The hotel is ok. Excellent location. Services just ok. Food is good. Breakfast options very good. But is not enough spaces for guests.

Todo excelente desde el staff hasta los más mínimo detalles

Excellent

I have been staying in this Hotel 4 times , this is my hometown and the location is perfect!

Estacionamiento perfecto, buena presentación del hotel, buen desayuno. Habitación limpia. Personal muy amable. Lo único fue que nunca me enviaron la plancha para ropa pese a que la solicité dos veces.

Deven mejorar menu desayuno