You stay there because of the view and central location. Huge price tab of a Ritz or Four Seasons without the customer service.... Staff is not terribly helpful at times. We asked for a "Do Not Disturb" sign for bedroom several times. Crickets. We asked to change a large Euro bill. Crickets. We asked for a late checkout for one of our several rooms. Nope. But the view is stunning!

Gorgeous hotel. Amazing area. Walkable as it opens to the village. Staff were over the top - perfect! Highly recommend and we will be back!

You could not change the temperature of the air in your own room. You had to call the front desk and ask them. The staff provided recommendations for Restaurants that were closed. Check-in took forever and argued with me that I booked two separate reservations even when I showed them my booking confirmation. Nothing about this stay showed as a Luxury 5 Star experience.

Lucia at the front desk was the best part of the stay. She was great.

The room didn’t look like the pictures. Still nice, but not expected. Said there was a hot tub and was asked how it was, but couldn’t find it. Towards the end of the stay, the bathroom had a weird smell coming from it.

View was amazing!

One of the very Best stays we ever had. Fabulous from breakfast to bed.

Wunderbare Tage in Taormina und auch im herrlichen Metropole

The star of my stay was Marco, the night porter. When it turned out I didn't have a ticket for my home journey, he was instrumental in getting me home at the right time. He researched the logistics required to make a flight on the other side of the island, and I made it with literally minutes to spare. Without his help, I would have been delayed at least 24 hours, if not more. I am also grateful to Ambra for recommending the restaurant Raya, where I had the best meal of my stay. As for the hotel itself, the amenities feel more 4-star than 5-star, aside from the location, the amazing jewellery in the lobby and the entrance. The pool was freezing. But the people who work there are wonderful.

amazing view and staff. Room was expensive and disappointing. 2 level that was very Las Vegas; plus not one comfortable place to sit. Closet vs bath/bedroom on different floor. Weird and difficult spiral staircase between. Only room we were in so can't speak for others. Bath had a slight sewage odor. Pluses: balcony with amazing views and the staff. No wifi for 48 hours and was able to get a minor refund

Excellent hotel in the centre of Taormina. Close to everything. Great terrace and bar. Thank you to Ambra in the reception for being super helpful and accommodating during our stay.

The best hotel ever!

They met us with open arms , as if we we family and it continued threw out our stay to the last goodbye I would highly recommend this wonderful hotel Fran Attanasio

Our room was spectacular with a gorgeous view of the bay. Housekeeping was great! The staff at Hotel Metropole in Taormina was outstanding & I cannot say enough good things about Marie, Lucia, Irene & Amber at the lobby desk. So appreciative of everything they did for my wife Michelle & I to celebrate our 25th anniversary! I will be recommending the Hotel Metropole to family & friends! Grazie!❤️

Staying at the Metropole Hotel was a wonderful experience. From the moment we arrived, the staff were attentive, welcoming, and extremely helpful. The hotel itself is beautiful, with a perfect location in Taormina. Their recommendations for places to visit both in and outside the town, as well as dinner reservations, were spot on. Truly a must-stay when visiting Taormina.

Absolutely love this hotel, perfect location, stunning views!! Beautiful Pool --overlooking the ocean- Highly professional and trained staff -- especially Danilo who referred us restaurant referrals and things to do. We will be coming back-- just a lovely vacation overall and Metropole made it all that special!!

Excelente

Beautiful hotel and great location! Only thing I would say is to make sure the air conditioning is functioning properly in the room, besides that we enjoyed every minute!

Hotel Metropole has the best location in the city centre in Taormina. We had a phenomenal stay and appreciate all Santino and Maria did to make it comfortable and memorable for our anniversary getaway.

Great rooms, great service specially from front desk staff, Angelique and Ambra…I think the best view hotel in all of Taormina and the drinks are just great…all in all a memorable trip!