Penilaian & Ulasan Keseluruhan Hotel Indigo BATON ROUGE DOWNTOWN by IHG, an IHG Hotel

Beautiful hotel!

The staff was rude and unhelpful. Housekeeping never came by on our second day, and when I called the front desk to ask about it, I was told that housekeeping has to be requested—something we were never informed about at check-in. I let them know we needed clean towels and for the trash to be taken out. Instead of helping, the staff member told me to come down to pick up towels myself and said there was nothing they could do about the dirty towels or trash until housekeeping returned the next day. Very disappointing service.

Property and staff was fantastic!! 10 stars for the people working there. Hotel was very nice and super clean. Only issue I had was theres nothing telling you about how you have to pay for parking everywhere. Even the hotel you have to pay for vallet they do not have their own lot for free parking. Expect an avg of 30 bucks a night extra for parking.

Enjoyed our stay and would stay there again.

Our stay was awesome, thanks to our wonderful staff, Chrissy and Brandon. We rented through a third party who totally messed up our reservations but Chrissy and Brandon went above and beyond to handle the issue. I’m reserving for a week in a couple of weeks just because of these 2. Room was nice and clean. Highly recommend this property!!!!

Everything was great except the air conditioning was not properly cooling the room

Great stay! Wonderful downtown location. Good service! We will be back!

Check in was fast and professional! Hotel was in a good area where everything was walking distance. Very clean hotel and very quiet. People that work the desk was very nice.

It was a nice stay. Pet friendly which my daughter loved since they brought their dog. Beds were comfortable, staff was friendly. Perfect location , very close to where we were going.

Very clean! The staff were friendly. I will be back.

Customer service was great and room was clean. Only complaint I have was the card reader on the door not working correctly twice, which then resulted in maintenance having to reprogram it each time.

We had a nice stay. I wish that there was more to offer in terms of Breakfast or coffee.

Good.

AC unit in 205 was noisy.

Parking was horrible and at ridiculous pricing

nice hotel in historic building

We had a good time!

Excellent stay.

Very good over all

Great stay