a

Internet access was spotty at best. Elevator was down, but they did call us to tell us beforehand, so not a huge deal. Super quiet hotel which we loved!

location

The hotel is off the main road and was so quiet despite being fully booked. The staff was so incredibly friendly. I loved my stay here!

Had a wonderful stay. Beds great, awesome water pressure in shower, staff every friendly

Property was clean and maintained. Staff was informative and professional.

Good

Everything was neat and clean

The desk staff was excellent--friendly and helpful. I was really impressed with the breakfast staff. The worker not only kept the counters and table wiped and tidy, but she carried an elderly man's coffee to his table so that he could properly use his walker. My only complaint is that we had some noisy neighbors late at night, but the front desk quickly handled that.

Staff was excellent! Breakfast was great with good options. Will definitely stay here again.

Kind staff

It is always a great place to stay!

Really enjoyed my stay as it related to my work. Very clean and quiet

Very clean and quiet place to stay. The breakfast was really good also. This stay exceeded my expectations. I would recommend this for either business or pleasure trips.

Weekend stay for nearby music festival. Staff friendly & room clean & roomy.

We were in town for Laurel Cove Music Festival. I have traveled for many festivals, but have never had a hotel cater and care for it's guests like this one! They had smalls snacks and waters for us, always asking if we needed anything and even got the festival shuttle to come up the hill to us. This is no doubt where we are staying next year and anytime we are in Middlesboro.

Very well kept property

One night while traveling- clean and comfortable. I wanted to use the business center computer but it had a virus and not available. Breakfast was typical - clean area with attendant. Coffee was just so so - not very hot.

I've already told you the things we liked. The only thing we didn't like was it was little difficult to find the property initially.

The staff was very helpful and super nice. Extremely willing to help out