Like fresh air in room at night when sleeping -windows don’t open at all Barely room to get around one side of bed

Very good hotel, with friendly and helpful staff, comfy bed and freshly renovated. Location is a bit meh, being just a service area ultimately but still very practical and right next to a McDonalds, which doesn't hurt!!

Excellent for what is intended - a comfy stopover, friendly staff, and no frills

Clean room and great location. Food wasn’t the greatest, and the televisions in the room aren’t smart tvs so can’t watch Netflix etc. Internet isn’t the fastest despite being advertised as such.

Very comfortable stay. Staff were very friendly.

Lovely stay. Really comfy bed, had a great nights sleep after a long day driving. Very clean, staff very friendly and helpful. Thank you

Comfortable beds, nice shower. Slow on reception booking in but friendly staff. Bar area on arrival was a bit noisy with hotel guests drinking but rooms quiet from a traffic perspective.

Evrything was ferst rate

Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this.

Absolutely no complaints everything on hand that was needed for the weekend Had a great sleep ( which never happens) in a hotel So quiet !

All good! Will definitely stay there again!

Ideal room comfortable night sleep, staff supper friendly and helpful.

A very spacious room with comfortable beds. Perfect for our stop over in the area. Clean, polite helpful staff. Would definitely be happy to stay here again

The staff in the reception/restaurant were amazing. Kathryn kept everyone well served this morning.

Has air con, clean rooms but doors slam shut and loud at night, staff friendly and helpful offer food and free parking

Hotel very clean, room great value

Located in Durham Services but very quiet with triple glazing. Very economical but nice clean room, good shower and very comfortable bed. Recently refurbished. Very helpful staff.

The duty manager that was there upon arrival was really helpful. He sorted our carpark booking and also made us aware of the local restaurants for our evening meal. After going for something to eat, returning I found the bathroom tap to be loose, so reported it to him and he said he would get o=it sorted next morning, which was ok with us as the tap was of no issue to us. THe room was spotless, and the facilities were of good quality. THe bed was so comfortable. Aircon was a bonus as it was really hot. We didnt stay for breakfast as I was due for skydiving on saturday 23rd May so didnt want to eat too much. Check out was an easy process too

First time staying here, pleasantly surprised, very friendly staff, lovely room. I would highly recommend this hotel.

Staff are very friendly and helpful. Whole place is well looked after and clean. Very quite and warm at night