Yhe only two things that I will say this hotel is missing are: - Good pressure in the shower - Electrical connections near the bed. At least on my room the bed was in the middle of the room and without electrical connectors

Nice and big room, very clean, but there is a smell from the bathroom and it is very uncomfortable, we tried to keep the door closed but still smells. Breakfast ....I don't even know it we can call it a breakfast. Some day-old croissants, coffee pots, cereal and bread with butter and jam, apples and clementine. For the prices paid I do not recommend this hotel.

room had a sky light with a dirty curtain

Petit déjeuner simple mais correcte.

Clean room. Nice hotel. My room was inside facing and temperature control was challenging. (Very warm despite cool weather outside) But good overall.

Excellent location

Établissement qui manque beaucoup d’amour

Will definitely visit again - wonderful hotel

Near shops and dining. Rue St. Catherine nearby. Very clean. Outline of the hotel room not suitable for the elderly (4 ladies in their 70’s). As you enter hotel room you have to walk down 3 steps to get to your bed. Walk up the same steps to reach bathroom.

Arrived to check in after 1am. Greeted by friendly staff. Zero complaints

Very kind & nice welcome receptionist! Excellent location for shop and music concert ! Unique interior design never seen before. Clean and lots of small artistic items.

Has a great location and was easy to get to Bell Centre. The staff were very helpful and friendly. Room was spacious and well laid out. Continental breakfast was a nice start to our day. Lots of great restaurants close by, including the one located under the hotel.

Really dirty. We asked for the room to be cleaned, they changed our room but the new room was also not clean.

Although the location is great and most staff were very good, the hotel is dirty and unkept. A major issue was not addressed by management which was very disturbing.

amazing location with excellent beds. the water pressure is a wee bit low but overall a nice hotel.

Large room with lots of natural light in a central location.

Honnêtement, ayant séjourné à différentes reprises à cet hôtel au courant des dernières années, le niveau d’entretien s’est détérioré dans les derniers mois. Poussière, fenêtres non étanches, et odeurs.

Trying to drop off my luggage for Checkin the two spots were taken. As they were by the same two cars in the 15 minute only space. The front desk admitted to me days later these were staff members using them for their shift! Problems with amenities not working in the room? Same neglect! Giving you more than half a roll of toilet paper for a multi day stay? Same neglect! Room cleaning? Same neglect! The manager was asked three times to contact me. Either staff just doesn’t relay these messages, or she is the one who doesn’t care! But I was never contacted, because I would have preferred to have given her an opportunity before posting a negative review.

We stayed at this property a few years ago and were impressed. This time not as much ( early April). The new owner clearly is not as focused on keeping propery up. The breakfast is no longer provided by the restaurant and they are clearly cutting corners on costs. The weekend staff Easter weekend were laughable. From sitting in view of patrons with feet on desk. To lying on front desk watching movies on their phone. That being said the location of this place is excellent. The rooms are spacious and have a lot of character. Just needs a bit of up keep and some staff coaching.

I absolutely loved the room that I stayed in. Very unique and wonderful. The staff are excellent and the breakfast was great. I would totally stay here again