The breakfast options were a bit limited, since it lacked protein

Check in delayed by 45 min. Lobby incense smell was head ache inducing.

Hôtel bien situé et très belle déco

Street noise was loud all times of the night due to older windows. Lots of noise from the floor above. Toilet was wobbly. Vending machine didn’t work and staff would not reimburse. Heavy perfume smell in lobby, not ideal for those with a sensitivity to scents. Dried blood stain in bedding (washed but none the less), only saw it on my last night and was grossed out. Staff was nice enough but the experience overall was less than expected. Owners prioritized aesthetic over practicality and safety - rooms have steps as you walked in that go down, at night this is difficult as you navigate from the bathroom to the bed, some form of lighting or glowing markers would be helpful. The shower is directly visible from the bedroom due to a glass pane, partial privacy is only possible due to curtains that are not double paneled or blacked out. Though the location is ideal to the Bell Center, public transportation, and a good nightlife, I'm not sure I would stay again. The highlight was the smoothie bar next door, called Tropé.

The room was dusty and I found soak on the floor under the curtain, floor wasn’t clean. Not enough staff

No pressure in shower at all, parking was next door, window very noisy with cold air coming in and noise from wind outside room gothic and need attention and loving

Room are Gothic looking and need lots of loving … showers were cool and place for 4 adults if needed But… no pressure in the shower absolutely no pressure made it so frustrating to try an shower.

Great place and location

Muy satisfecho con el servicio

All good

Nice hotel right downtown. Only issue was the shower which took forever to heat up and the pressure was non existant (3rd floor).

Clean large room, great location, good rate!

Très bien

Noisy floors and the floors were very dirty the showers dont work properly. Shampoo and shower gel not replenished. Pictures online are completely different than what you get. I would never here ever again

Unique, friendly, extremely convenient.

Only one chair in the room, yellow sheets. Was there 10 years ago and breakfast was phenomenal and this time it was subpar. Room was not as well kept up as I expected for the price

The security deposit requested was 200 CAD vs only 50 CAD on a prior stay, reception couldn’t explain why. Light out in bathroom, sink in bathroom had multiple cracks. Front desk was very friendly

Where do I start … I was on the 2nd floor, near the front of the building and the front door vibrated tremendously anytime it was opened or closed. I could hear it every time, and it was loud. The Bathroom … Was freezing and the floor was frigid. I had to put towels down just to walk. The toilet paper holder was missing with the holes in the wall. The shower door knob was loose. The shower looked amazing with 2 shower heads but one of them could not be used, as the temperature could not be adjusted, and it was too hot. After the first night, I got new towels but they didn’t make the bed. I wasn’t expecting for my sheets to be changed, but at least make the bed.

clean and great location Ali was very helpful

Très bien situé. Chic et bon rapport qualité/prix