Ac in the room was not going less than 22.5. Water clogging in the shower area

Got a room that was senior friendly. The shower was broken and found out while taking shower. Water splayed all over the bathroom.

Room was good. Front desk were helpful but we had to call multiple times to get things done. The floor staff did not understand even basic English. Even one word.

The breakfast buffet during my previous visit had a very limited menu and was not very tasty. The lunch and dinner buffets are far more expensive than those at other five-star properties and even significantly higher compared to other Radisson properties. The service staff were generally sweet and helpful; however, one manager, Mr. Ashwani Pandey, behaved quite unprofessionally. During the New Year’s Eve gala buffet, we had purchased one couple pass and one adult pass with unlimited IMFL. We were one couple with one child, and both adults ordered drinks under the fully paid adult pass. After my wife had just one drink and ordered another, Mr. Pandey abruptly stopped us from ordering any further drinks for her, which felt extremely rude and embarrassing. When I reminded him that we had paid in full for an additional child entry pass, he then offered to adjust the price of the drinks, which he had initially intended to charge us for. His initial behaviour reflected very poor customer service. Apart from this incident, the rest of the experience was fine. Room dining service was good, and the pastry chef is truly talented.

NA

All very nice

All of it

Good

Na

Stay was comfortable

Pool area was wet, I slipped and s

Breakfast was very limited with poor choices . good for tea and toast only

This is the worst experience i had with any hotel ever. I have stayed in various hotels before but never seen such terrible service , facilities and rooms. The room was dirty. We asked for a fan at least 10 times because there AC was not working properly. Zero service. The lobby manager was very rude. Overall pathetic experiece for the kind of money they charged.

Nice property

Some hairs lying on the floor; No hand towels, No slippers. However good front office service and good breakfast. A tired looking property which needs refurbishment.

Cleanliness was lacking. Found hairs on the floor. No handtowels. Pillows were hard. No bath slippers either. Breakfast was good. Front office excellent. Very helpful. Car parking valet scratched my car. Saw it later. Very disappointing.

Not Radisson standard. Spa was terrible. Dispute between the staff was shared with customer. Their credit card swipe did not work. They did not have change to return. Property needs to be refurbished.

Staff is very cooperative and helpful, breakfast buffet was good and has lots of Indian and International cuisine options, Anita at Front desk was very helpful, she took care of issue , because my flight was late and even after checkout, she offer help to deposit my luggage while I go for sightseeing in Delhi

Check-in was difficult as they didn't find my booking. Then they could not give me room with double bed. The room was not so good. The only good thing was the biryani in the restaurant.

Room was full of Cigarette smell and Iron was leaking...Terrible Experience...