Penilaian & Ulasan Keseluruhan Hôtel Universel in Rivière-du-Loup

Ok

Géniale

We loved this hotel. The layout of our room was great for our family. Also liked the layout of the hotel. Pool area was very nice and clean. Only downside was that the hot tub wasn't working properly and the temperature was the same temp as the pool and the slide wasn't open for the kids to use either.

Le lit très confortable

servise de restaurent au dejeuner tres mediocre

Very clean

Only arrived late, needed a place to sleep while travelling. Room was clean and we ended up using the pool and hot tub in the morning before we departed. Would recommend but were not at the hotel more than 10 hours.

I liked the restaurant on site. The meal was very good. Very friendly staff. Clean and well appointed.

Bel hôtel

Belle place, lit un peu trop dur à mon goût, mais les installations sont belles, rénovées…

Accueil rapide et chaleureux

WiFi was not working entire stay, been told different stories about WiFi, Netflix not working, TV nit working. Shower drain must be partially blocked it takes 10 min for the water to clear, shower head no pressure it is blocked needs to be changed, sink drain blocked water takes forever to clear. Staff front desk terrible service and not friendly at all. Being dishonest with the guest's is not acceptable . I would not recommend, i will not go again. Kids loved the pool but water was very cold

Service à l’accueil très chaleureux et accommodant! Le sourire était au rendez vous!

Excellent choix d'hébergement. C'est parfait si vous cherchez un endroit pour bien dormir et sortir le reste de la journée. Le seul inconvénient de notre séjour, c'était le wi-fi qui était défectueux, ce qui peut rendre le télétravail difficile.

Très propre et très bien accueilli. Je le recommande fortement.

Great staff good restaurant excellent for snowmobile

Service courtois

Bien avec des Enfants

Chambre très petite et nous avions aucune vue de la chambre car elle était bloqué par une partie du toit. mais surtout le restaurant était très décevant. La nourriture était de mauvaise qualité et les prix beaucoup trop élevé.

Very nice hotel! Lots to do!! We stayed for a night while travelling long distance and the kids loved the pool and the free arcade machines! Lots nearby for food or anything you need. I highly recommend!!