Front desk staff, Edna went the extra step securing me a preferred rate when I needed to extend my stay; Mia assisted me with contacting alocal airline when my personal mobile phone was not working properly.
Both Edna and Mia exemplified customer service excellence and deserve some recognition.
Iris
Rekreasi Percutian Keluarga
10.0
/10
Diulas 136 minggu yang lalu
Expedia Group verified review
The service and staff were excellent, they even offered free shuttle to Kumming South railway station. Great value for the price.
SITTIKORN
Perjalanan Perniagaan
10.0
/10
Diulas 147 minggu yang lalu
Expedia Group verified review
Cleanliness
Hector
Perjalanan Perniagaan
10.0
/10
Diulas 152 minggu yang lalu
Expedia Group verified review
Just a phenomenal Hotel! They have thought about almost everything if you are a foreign visiting Kunming Area
Hector
Perjalanan Perniagaan
10.0
/10
Diulas 153 minggu yang lalu
Expedia Group verified review
Great price ! Phenomenal service and the facility is next to a mall that is literally 5 min walk ! Safe, fun and I will definitely stay here on all my business trips
Verified traveler
Rekreasi dengan Pasangan
10.0
/10
Diulas 341 minggu yang lalu
Expedia Group verified review
The hotel staff went out of their way to provide an excellent service and everyone seemed united in their objectives to do so. Breakfast was excellent on the 17th floor while on the ground floor, although the choice was wider, it was more crowded bit still great.
Rita
Rekreasi Percutian Keluarga
8.0
/10
Diulas 377 minggu yang lalu
Expedia Group verified review
Room is spacious and nicely kept, very clean and user friendly. Service is impeccable. The location, however, is far from main shopping areas.
RANDY
10.0
/10
Diulas 415 minggu yang lalu
Hotels.com verified review
It has been years since I stayed in a Howard Johnson’s hotel. I am from the US, most of them in the US are just 2 to 3 star hotels. This hotel is definitely a 4 or 4.5 star hotel. Huge grand lobby with marble, nice and attentive staff, fancy upgraded rooms and a very nice buffet breakfast on the 17th floor. If you’re in Kunming, I can definitely recommend this as one of the better hotels for sure.
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Verified traveler
8.0
/10
Diulas 415 minggu yang lalu
Hotels.com verified review
영어가능한 직원과 매일 제공되는 과일이 좋았습니다.
Verified traveler
8.0
/10
Diulas 415 minggu yang lalu
Hotels.com verified review
깨끗하고 친절해서 좋았습니다.
영어 가능한 직원이 있었고 매일 제공되는 과일도 좋았습니다.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia