Penilaian & Ulasan Keseluruhan Avani Kalutara Resort

Best coustomer service ever

Beautiful setting Modern rooms, very comfortable

We were disappointed on arrival at the hotel insects in room and broken electric socket broken and very limited choice of food. Spoke to the assistant manager who was extremely apologetic and arranged to change us to an upgraded room and for us to eat at their sister hotel next door. Staff in this restaurant were very attentive and the food quality and choice were amazing

Vi ankom på lørdag og følte at vi var relativt usynlig for hotellet de første par dagene med unntak av vikarierende renholdsansvarlig for vårt rom. Vi hadde vanskelig for å forstå at dette er et 4 stjerners hotel. Servicen tok seg betraktelig opp fra mandag da flere av det faste personalet kom på jobb. Området er meget vakkert med en fin strand og et flott og rolig område inn mot lagunen. Imidlertid følte vi at tilgangen til stranden var noe begrenset da vi måtte gå spissrotgang til sjøen for å bade blant svært pågående selgere som ønsket å tilby oss sine tjenester til en mye bedre pris enn hotellet. Det gjorde oss litt fanget innenfor hotellets gjerder. Maten var veldig god og servicen i restaurant og bar tok seg betraktelig opp utover uken. Hotellet bar noe preg av slitasje spesielt i området rundt bassengene hvor tredekket var full av snublekanter og planker som gav etter. Lite som bar preg av HMS fokus. Vi benyttet oss av nabo og samarbeidshottelets SPA service. Dyrt, men meget god service og behandling. Her er det rom for å prute på pris. Vi beveget oss etterhvert rundt i området og møtte mange hyggelige lokale som bøy på seg selv og inviterte oss inn i sine hjem og liv. Totalopplevelse er vel en god 3, men med litt mer innsats fra hotellets ledelse og tilsatte kan dette bli et godt 4 stjerners hotel.

you were not allowed to swim in the sea, strong currents (red flag)

A very comfortable and enjoyable stay. Can’t fault anything. We were half board and there was an excellent buffet selection including freshly cooked and bbq to suit everyone’s tastes. For me I especially enjoyed the salads and non spicy dishes but the local breakfast I sampled was easy on the palate. Wish I could’ve sampled everything on offer. Loved the way the salads were presented in mini pots as well. We were given breakfast boxes on request to take away our pastries which was excellent. Enjoyed the sunset walks and there’s a shallow sheltered lagoon with soft sand underfoot and that was simply fabulous. Pool was lovely too. Room was serviced very well by Isuru who unfortunately wasn’t there when we left so hope he sees that. Very creative towel sculptures left on the beds everyday and lovely turn down. Thank you Avani! A most enjoyable stay.

The resort was very smart, and beautifully appointed. Staff were constantly cleaning, and tidying in the grounds, and the restaurant workers and poolboys very attentive.

Staff need to improve service levels not told about the pool being out of order, even through we could use the next hotels pool not very convenient. Only three rooms occupied on one night so lonely place to be !

It was the best place to stay as a family.. Was clean and a quiet place. Loved it.

The actual cost to stay and have food/drink is ok, but once the various charges/fees are added, becomes expensive comparison with rest of islands stays etc

We enjoyed our time at the resort. The pool area was great and the food was good. It was also nice to have the option to go to the adjourning Anantara resort for additional meal options and spa facilities.

Our holiday was ruined as the hotel failed to tell us prior to our stay they were double booked with a corporate booking and MID STAY (10 night booking) we were told that the following day we would be moved to a different hotel. I have a young toddler under 2 this was extremely upsetting. The hotel they moved us to was complete opposite of the relaxed open plan setting being a horrible high rise that also gave us food poisoning. The hotel knew of the double booing but failed to inform us prior to our stay. We were there as a group with family staying in Avani the neighboring hotel Anantara as we were there for a family memorial. This split up our group and ultimately ruined our whole holiday and our family groups holiday.

妻と二人で一泊しました。部屋はとても綺麗で水回りも清潔でした。半島の先にあり、海に囲まれて非日常を味わえます。サンセットが綺麗とのことでしたが、あいにくの天気で見れなかったのは残念でした。毎週水曜の朝8時からYogaをやっているということで参加しましたが、無料の割にはしっかりしたインストラクターの指導でした。プールサイドで寝そべったり散歩したり、リゾート気分を味わえました。おすすめです。

Good service and good food. But terrible location!

Im AVANI Resort kann man erholsame Ferien mit Tuktuk-Ausflügen kombinieren. Das Essen am Buffet ist super. Die Zimmer sind nicht sehr gross, aber sauber und werden täglich früh aufgeräumt. In der Minibar gibt es gratis Softdrinks und Wasser. Das Baden im Meer ist wegen des steilen Strandes und des relativ groben Sandes leider nur für Topschwimmer geeignet, aber der Pool ist gross und sauber. Wir liebten die vielen Palmen und Streifenhörnchen. Die Gäste kamen aus vielen verschiedenen Ländern (Europa, Russland, Arabien).

It's a nice hotel with a great location - the river on one side and the sea on the other. But Avani is primarily a family resort with lots of kids and large families as guests! Also they don't have a spa in the premises but guests can use the Anantara spa which is amazing but a little pricey. Even though we had a good time, it just felt that the hotel was a little bland, lacked a certain character..

I was staying at the Avani Resort for a friend’s wedding. My friend was getting married at the Anantara Kalutara Resort next door and because rooms there were sold out, she recommended booking at the Avani. I was glad I did, because it was just a 5 minute walk to their hotel next door and everything at the Avani was impeccable. The hospitality we experienced from the moment we arrived was warm and welcoming, and the room and amenities were top-notch. The room and bathroom were very clean and spacious - we also had a view of the ocean. There’s a pool and fitness center, the beach is literally a 30 second walk from the pool, and there are a couple restaurants with many types of food options. The food at the restaurant was good, especially the breakfast which comes with many types of juices, fruits, bread, and Sri Lankan specialties. I would 100% stay here again and I would highly recommend this resort to others coming to stay in the area!

Altes Hotel. Preis und Leistung stehen in keinem Verhältnis. Essen und Trinken ist stark überteuert, überdies auch noch schlecht zubereitet. Personal ist nett und zuvorkommend. Insgesamt ist die Herberge nicht empfehlenswert.

We had a great stay here with our 2 year old. Great pool and the drinks prices were very affordable. Breakfast buffet was good too. The room service menu was a bit limited and quite expensive compared to some of the other hotels we've stayed at. The complimentary soft drinks were a nice touch and they were very kind about providing warm milk for our little one for all his feeds. There was no shower gel or body lotion, which was a bit of a pain as you expect that at hotel chains. But overall we had a great time.

جيده لكن مستوى نظافة المطعم ضعيفة والغرفه حاره