Had a great experience. Especially loved the fireplace tea room!

A long overdue trip back to where we held our wedding 25 years ago, staff excellent & very attentive & made our stay extra special. A very special hotel

I wish we had had more time to enjoy the property amenities, but the room was clean, spacious and had everything we needed. Really a luxury experience after a long day hiking the Cotswold Way. We also highly recommend the restaurant, where we had a delicious dinner and a really lovely breakfast before leaving the next morning.

Our room was "musty dinginess" being sold as "old world charm" (we even had cobwebs for that extra dose of authenticity). Property overall was fine, albeit a little underinvested perhaps, and the people were generally very nice, but overall the hotel was not remotely worth the money they are charging.

3 star property at best, The grounds are in okay condition. It feels very historic, but not very well maintained, with dust and cobwebs in many spots. Service is quite inconsistent - some people were very friendly, while others seemed as if they were still in training. Beds were poorly made and there was a tear in the skirt, which is not normal for a 5 star hotel. I would definitely NOT call this a spa hotel - the spa service was absolutely lacking, the “retreat” was disappointing (and cost extra!) and the pool chairs are cheap and uncomfortable with cushions that make you slide right off - very strange place for a hotel to go skimp, especially when the pool is so heavily featured in all marketing.

Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!

Absolutely beautiful hotel grounds with good and relaxing vibes! The swing at the garden is a place you shouldn’t miss, the view is gorgeous indeed! I’m staying with kids and surprisingly they enjoyed the stay a lot! Staff are wonderful, polite and helpful, thank you Grace and John at the reception who made our stay even more memorable! Will definitely recommend this place and I hope I’d be back again one day!!

From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.

We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow.

Lovely outside pool very warm kept at 27 ,a lovely quiet place to relax and walk very nice staff.

The spa and pool were highlights. The food was good but a little below what we have had at other 5* hotels. Puddings were superb though. The service from staff was generally pretty good and all together an enjoyable stay.

Could not operate the television. Far to complicated

Super friendly and good

Beautiful estate, nice room staff. Excellent young man on check in. A little isolated, no shuttle to town centre available

Absolutely stunning

Beautiful surrounding, waking trails around the hotel, breakfast can improve with more choices e.g no cheeses in the buffet . You need a car for this hotel.

Ellenborough park is a beautiful property and we were upgraded to a beautiful 15 th century suite. The room was very large and comfortable

The 'Spa' was fairly limited with just a hot tub, sauna, steam room and 6 beds. Based on this, i wouldn't say it's a spa hotel, just a hotel with a small spa add-on. Its was great weather which meant there weren't enough beds by the outdoor heated pool so there wasnt really anywhere for us to go. The treatments were good, but I think overpriced. The restaurant was not good at catering to my food intollerances, even serving me food which contained my intollerances by mistake. They didn't have much they could adapt on the menu which was disappointing. I think the staff could have been more attentive, and they didn't seem that knowledgable about what was available (except the spa staff who were great).

The hotel is attractive and well positioned.

The location is beautiful and so is the hotel. The only thing that let it down was a bit of clumsyness: Cleaning of the room, dirty plates left in the room, no new toilet roll added, the room was 1st floor with stairs, we travelled with a young child and were unaware there was no lift before arrival. I would just expect better from a 5*