El hotel pequeño pero acogedor, céntrico, muy familiar, la atención de los propietarios es magnífica. El desayuno típico rico.. Se mantiene limpio, y el staff son muy amables.

The breakfast staff were so kind - my experience overall was great. Great location and very kind staff - would recommend!

It’s a simple hotel, humble and decent room (no fridge in the room). Very pleasant staff, nice view of the volcano. Parking is 100m away (the gate is locked, you have to unlock and park your car, but it’s very hard to pull the gate. Overall nice stay.

We kind of liked this place but they are not great with details. We left towels on the floor and they just hung them back up instead of washing them. The soap in the shower is so bad that I'm actually mentioning it in an online review lol. The room wasn't the cleanest, but not the worst either. And we liked the breakfast okay, but one day they randomly did not provide it even though we were promised that in the Expedia listing. Oh, and one night a group of people were extremely loud and when I tried to contact hotel staff for assitance, the phone number from google was disconnected, no one was at the front desk, and messaging the hotel on Expedia never got any response. So I'd say they are bad with communication. Luckily the loud group stopped before 11pm but it doesn't seem like the staff had any hand in that.

It's a good location and the bar/restaurant at the bottom is very convenient

Staff is ok.

In downtown so convenient to all restaurants and events. Secure parking.

Room was clean. The highlight of the hotel is the second floor open area with a clear view of the Volcan Arenal. Our stay was very short, only one night, but it is one of the most centrally located accommodation in La Fortuna.

Bar was ok, service was a bit uneven

Very nice staff, clean rooms, great view of the volcano from right outside our room!

Das Personal - egal ob Rezeption, Zimmerservice, Küche - war super nett, hilfsbereit und zuvorkommend. Das Hotel liegt mitten in La Fortuna. Das Busterminal liegt in direkter Nähe, diverse Lokale und Einkaufsmöglichkeiten rund um das Hotel ist vorhanden Von der gemütlichen Terrasse im 1. OG hatte man ein tollen Blick auf den Vulkan. Dort wurde auch das traditionelle Frühstück angeboten. Wer wollte konnte sich dort abends vom zum Hotel gehörenden Restaur ant/Sportsbar bewirten lassen. Zum El Salto, La Fortuna Wasserfall und eine vorgelagerten Kakao-Plantage sind nach kurzer Wanderung gut zu erreichen, ebenso der Burgain Trail. Wir hatten in den ersten Nächten ein schönes großes Zimmer mit Blick auf den Vulkan. Darauf würden wir beim nächsten Mal verzichten. Die Tür ist nicht dicht und das Zimmer liegt im 2.OG direkt an der Straße wodurch es Recht laut war. Fast noch störender waren die extrem hellen Werbetafeln der gegenüberliegenden Geschäfte. Trotz der Vorhänge war es Recht hell bei Nacht. Gut war an dem Zimmer die vorhandene Klimaanlage. In unserer letzten Nacht hatten wir ein innenliegendes Zimmer. Dies würden wir bei einem erneuten Besuch vorziehen

Staff very friendly. The common areas beautiful and modern. The rooms felt almost like a hostel- but with privacy. They were not super elegant by any means but they got the job done. There was noise at night from the street.

Céntrico y muy amable las encargados y en el desayuno muy atentos

AC was amazing so was staff

The staff at Las Colinas were wonderful. The hotel is located in town center of La Fortuna. I hardly used my vehicle while there. They provided laundry services, tour arrangement services and were available all night. There was a restaurant on the bottom floor that provided very good food. There was a variety store where you could purchase bottled water and alcohol, which you could take to your room or drink on the on the open air 2nd floor. There was a Supermacado around the corner for grocery purchases, if necessary. There were also many restaurants within walking distance nearby. If you have a rental vehicle they have a secured parking compound 200 metres down the street.

The biggest highlight of this hotel is definitely the location. It’s in a prime downtown spot, we were within walking distance to shops and restaurants, which was super convenient. It was also close to all the popular excursions, and Ubers were inexpensive (usually around $5–$10), which made getting around really easy. The breakfast each morning was convenient and a nice perk to have included. Was pretty good. That said, the hotel itself felt quite old and looked more dated than the pictures online. Unfortunately, we also had a very large cockroach in our apartment during our stay, which was definitely unpleasant. The receptionist wasn’t particularly warm or welcoming either. Overall, the property isn’t amazing aesthetically, but the price was reasonable for the location. If you’re prioritizing convenience and affordability over luxury, it could work, just manage expectations.

Más sábanas Solo había un jabón y si éramos dos persona y un cariñito a las mesas de noche y había mucho olor a cigarrillo en unos de los cuarto los demás excelente y el personal muy amable gracias

Fantastic hotel and excellent staff! The breakfast was amazing. I really appreciated the laundry services as well. The location and views of the Arenal Volcano from the dining area is amazing!

The view was phenomenal as the weather cooperated both days of our stay. The breakfast was traditional with some pancakes added for sweet balance. The rooms are older but it was clean and had everything we needed. For this price point, it was great value.

La atención del personal y que solventaron el problema con el cargador eléctrico fue sumamente valioso para nosotros. Aunado a ello, su ubicación en el centro de La Fortuna lo hace sumamente conveniente. De fijo vuelvo.