Todo ok

Lovely hotel in a great location. Reception staff were great (we were only there one night so didn’t have reason to contact other staff members). Room was a decent size, well equipped and comfortable. Could have done with tea and coffee facilities - I’m never going to use St*rbucks with with whom the hotel seems to have a shared entrance

We had a great stay at the hotel. Very clean staff very friendly, breakfast very diversified and excellent. Extremely well located within the area and close to tourist attractions

Ideal place to stay for exploring the historical part of Zaragosa. Close to all major sites. Many options for ding close to hotel. All restaurants we went to had gluten free options.

Very good hotel with superior service and really good breakfast.

Gut, schnell , sauber

Excelente ubicación en centro histórico

Great area and hotel but a bit worse for the wear. Furnishings are a little worn.

The staff were very polite and sympathetic to my concerns, but overall it was difficult to justify spending 500$ for a second room when there were booking issues and when many of the utilities were nonfunctioning. Expedia indicated a bedroom could fit 3 so I booked this, but was told upon arrival that it meant 2 adults and a small child on a small sofa and I therefore had to book a second bedroom at full cost. The bedrooms weren't ready until 1-1.5 hours past check-in time (we arrived 1 hour before check-in to drop off bags), indoor pool was unexpectedly closed, one elevator (out of two for the whole building) was nonfunctioning due to a pool leak, the second bedroom was warm and smelled of mildew, all door hinges were unoiled and loud, water didn't drain well in showers, and the complementary breakfast that was provided as a result of sharing my concerns was unclean and minimal for what is regarded as a high-quality hotel. The staff, again, are very sweet and tried to fix the fixable issues as they came up, but I would not stay here again unless they reached out to discuss reconciliation.

Esta muy céntrico todo el casco histórico está muy cerca

Perfecto, esta super bien ubicado, 2puntos negativos: El parking: el hotel tiene un supuesto convenio con el parking de a lado pero nada, es un descuento de 1€ al dia, vaya precio especial! Total cuesta 23€ al dia.... La piscina: esta muy muy sucia, da asco. Salvo eso el hotel es moderno, cuartos amplios ubicacion perfecta

Hotel molto bello, camera spaziosa e molto comoda e pulita, a due passi dal centro. Buona anche la colazione. Tutto perfetto

Estuvimos una noche 09 al 10 de agosto y todo estaba muy bien la verdad, la piscina y las vistas un puntazo. Y además en pleno centro. Antonio y Blanca encantadores, también la camarera de piso. Y el restaurante japonés de al lado del hotel muy rico para cenar.

Wonderful location and the property was special

The hotel was amazing, however, we checked in at reception with Antonio, he was very rude and unprofessional since we walked in the hotel. The other check in girl was polite and professional. We traveled as a family and reserved two rooms. We requested to be in the same floor but Antonio refused and said they didn’t have any available on the same floor. The other check in girl said they did. She talked to Antonio and he said these rooms are set and we cannot be change. She tried to talk to him but he was being difficult. Everyone else at reception was very polite. I can’t remember her name but she did try to accommodate us for the next day by offering us to come back the next morning for room availability in the same floor. I’m still going to give this hotel all the stars as one person shouldn’t effect the overall experience. I’m assuming he was having a bad night.

Brilliant value very comfortable hotel short walk to the Basilica.

Great location near civic center

Don't like the carpet floors. Room was just ok. Not really 4 stars. Pool area was nice

Séjour très agréable, avec une vue magnifique et hôtel très bien situé.

Love the room and the views from the rooftop pool were amazing. Location was ideal for walking the city. We would definitely stay here again.