Beautiful hotel, booked ot for my parents and they loved ot so much! Great atmosphere and very nice variety of food

The hotel has many five-star qualities, especially the Moroccan and Mediterranean restaurants and entertainment which are excellent. Unfortunately, the start of our holiday was spoiled by a rude and unprofessional male receptionist who mishandled an issue with our booking. Thankfully, Douae at reception stepped in and resolved it with professionalism. Management needs to recognise her excellent service and take proper action regarding the individual on reception, as first impressions are vital.my holiday was spoiled after arguing in front of my kids which could have been handled better by the male individual first impressions count. There are also some concerns that let the five-star standard down: long queues, which should not be an issue at this level, and a lot of flies around the snack area. This was off-putting and definitely put the kids off eating food there, which raises hygiene concerns.

love it. was clean

Beaucoup de choix de nourriture. Grillades dans les deux snacks bar et au buffet. Très grande plage avec des parasols. Le personnel est gentil et serviable.

Veldig bra hotell 😃👍

Excellent

Bon séjour dans l’ensemble. Équipe animation au top !

Mauvaise

Très bel Hôtel, un service irréprochable. Équipe serveur et animateur au Top et au petit soin avec les clients. Buffet très varié avec de belles surprises chaque jour, il manque juste plus de créativité dans la déco et l exposition des plats.

Dårglig

Pros: friendly, clean everything included, great facilities. Cons: staff are forgetful (they forgot about preparing breakfast which we requested and we starved on the way to the airport), the on-sit bar plays clubbing music very loud all night, wifi in the room is poor, laundry service ruined my clothes which we complained and they said they can’t do anything about (not even a refund for the service), there’s absolutely nothing around here hotel.

Be live collection is the best all inclusive hotel in Saidia , as soon as you enter in the building you feel like home, all staff are always ready to welcome the hotel guests with a big smile and always willing to help. Everything is perfect there, the service, entertainment they are amazing very active group of dancers, the hotel also offers others entertainment and shows, food is top quality, a lot of choices and well prepared. It is my third year coming to this hotel and I will keep coming back…the hotel director is a very responsible boss and is always on top of every matter around the hotel, keep it up wonderful team…

Personnel hôtel, pas professionnel ! ( pas polie et font tous la gueule) Nourriture immangeable !

Ein sehr schönes Hotel das Personal war hervorragend geschult und zuvorkommend.Ich kann mit gutem Gewissen dieses Hotel weiterempfehlen.Die Animateure waren super der Check Inn und Check out war hervorragend.

L’hôtel est bien situé avec une plage magnifique. L’aspect positif se limite à cela. Les clients ne respectaient aucune mesure concernant la covid 19 et l’hôtel n’en imposait aucune même pas dans les restaurants. Le service et la nourriture étaient horribles. Bien différent des années d’avant. Je ne compte plus jamais y aller et ne le recommande a personne

Un endroit magnifique avec un personnel qualifié. Une jolie chambre avec une vue splendide sur la mer

Just be careful if you plan on staying here as an unmarried couple and one of you is of Moroccan descent you will not be allowed to stay in the same room. Other than that, the hotel was clean, people were friendly and location was excellent!

I won’t be staying here again. The resort was in need of refurbishing. The rooms were old and even our garbage can had dents in it. It definitely was not worth the price. The only pros were the food (there was plenty) and the beach was steps away.

2 nuits sur place ce fut pour nous une très belle surprise A refaire au plus vite

Mauvais accueil a la réception. Chambre avec beaucoup de dis fonctionnement. Ex.robinetterie. évacuation. Savon. Et la réception n a point remédier a tous ces problèmes. Personnel de l accueil désagréable. Surtout madame Ajar a l accueil.