Penilaian & Ulasan Keseluruhan RedLevel at Gran Melia Palacio de Isora - Adults Only

Amazing Hotel, amazing stay

Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return

Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.

酒店环境好，卫生服务设施齐全，舒适度

Beautiful facility and super helpful staff. Love them

Friendly staff and great location, not too many rules and regulations so you can just get on and enjoy your holiday on your terms. Highly recommend.

Adult only Redlevel area felt like a small hotel but with benefits of large luxury hotel. Lots of great pools.

Beautiful everything

Tutto perfetto. Un letto comodissimo, una doccia fantastica, personale all’altezza. Sono stati 4 giorni indimenticabili! Grazie Red Level!

Staff very good with lots assistance with several issues during our stay,would definitely recommend

Palvelu erinomainen ja kohteessa useita lomakeskuksen omia ravintoloita.

Lovely resort in a wonderful location. Very easy to get around the island via car so highly recommend a rental. The resort is quite nice, peaceful and relaxing with very good restaurants.

Ferien wie man es sich wünscht! Sehr freundliches und gut geschultes Personal. An dieser Stelle ein besonderes Dankeschön an Jessica von der Reception. Wir kommen sehr gerne wieder.

Excellent quite facility in a big hotel.

Amazing property with a nice public beach and promenade right outside. Friendly staff, great food, good drinks, nice room, incredible views. Can’t ask for much more. Great way to spend the weekend, or a week. My one and only complaint were that the light switches in the room were difficult to operate at times.

We have stayed RedLevel at Gran Melia Palacio de Isora on 4 occasions now going back to 2016 but to be honest Gran Melia need to up their game if this is "flag ship" "Red Level" offering as the hotel is now looking quite tired and the rooms are needing a complete rework now. Not good frankly and still quite expensive. The room was not very clean, the furniture in the room was in poor condition with doors that don't close on wardrobes and drawers that stick. The bathroom was very tired and not clean in places. The restaurants offered poor quality food that is sold as high end dining at a high price. One meal was inedible. We ate out of the hotel for the rest of the holiday at local restaurants and paid far less with very good quality. I don't mind paying for great quality food but this was far from it. Sun beds around the red level pool and in the red level garden were dirty and in poor condition in some cases.Overall very disappointing. Gran Melia just lost a good customer.

Beautiful hotel and fantastic staff. Food was genuinely outstanding. Breakfast was a highlight having been served by the most friendly and welcoming staff only to be beaten by Gabriella in the Italian restaurant whose warmth and attention to detail were exemplary

Wir sind keine Pauschalurlauber und meiden große Hotels mit All-In und großem Animationsprogramm. Die Anlage ist groß, aber es verläuft sich im RedLevel-Bereich sehr gut. Insgesamt ist es eine chillig und schöne Anlage mit vielen Möglichkeiten und mit sehr freundlichem Personal.

This is our second stay at the Red Level and we weren’t disappointed. The level of customer service throughout the hotel is exemplary, the grounds are immaculate, the cuisine varied and first class and the accommodation and housekeeping excellent. If I could sum this hotel up in five words - “A little bit of paradise”.

Excellent hotel - lovely staff who were extremely helpful and friendly. Plenty of choices to eat both in the complex and in the area. Really enjoyed our stay and would go back there again.