From the outside, looks a little tired, but once you are in the rooms are large, clean, and well-equipped. The staff were friendly and thoughtful. Little touches, like a handwritten personal card in the room, make you feel welcome.
My only extra two wishes would be for a little more illumination near the window for the evening (a reading lamp, for instance) and there were effectively two dressing tables but not a proper desk and chair - which makes it quite hard to do any work.
The location is excellent, and I shall definitely try to stay again when I next visit Bath.