Muy mal el front desk para el check in

Beautiful location, pristine rooms, spacious. Excellent customer service, worth every cent.

El menú muy recomendable todo muy rico

Todo súper bien, pero nos tocó una habitación al lado del periférico y el ruido es constante. De resto todo muy bien

The hotel was lovely. The staff were all excellent. The breakfast every morning was great and very convenient. They had coffee, tea and water available around the clock in the lobby which was a great convenience. The hotel is located in a wonderful part of town. The rooms are large and have lots of amenities. I would recommend the hotel to families.

good

Great place to stay at with excellent breakfast. The 2 bedroom suite that we had was well appointed. Although we had some plumbing issue on our first night, it was taken care of quickly and efficiently. Very friendly and professional service. The only thing was the TV—there were only 2 channels in English. Other than that, everything was perfect.

Evrything amazing

We liked the hotel a lot. Was clean and the rooms are big. We also loved the relatively quiet location in Polanco. A short walk to everything.

Excelente hotel y buena ubicación...para repetirlo en el futuro

Staff extremely helpful especially daniel. Great breakfast. Super clean room n comfy. Great location. Got in late n check in was poor....young gal booked us in occucied room. She was not very helpful or courteous on arrival.

YES. Room was clean & staff was very professional and courteous. Enrique was always helpful and gave us many good ideas about what to see and do. He was fun and interesting

Everything was very nice. The excesive charge to use the laundry facilities (25 dollars) left a bad taste in my mouth...Besides that great stay. Lots of noise from construction happening next door as well

Ubicacion excelente, magnifica atención, buen desayuno y habitaciones amplias.

La habitación está muy bien

Todo bien

Habitación agradable No caben 4 en la suite que nos quedamos, aunque así se promociona. La vista a la ciudad es a una pared y calle muy ruidosa a las 7 am

BUENA UBICACION

Siempre mantienen todo de primera muy tranquilo la verdad es un hotel al que siempre regresaremos.

Habitación súper amplia, y bien distribuida