Difficult to find a place so close to everything for a family stay that won't cost a fortune but this is it. Comfortable apartment-like rooms. Wonderful, efficient, friendly staff, especially Oscar and America at breakfast.

Excelente espacio en la habitación Camas cómodas Óptimas condiciones

Excelente opcion. Instalaciones super cómodas y agradables y staff muy atento y amigable. Los alimentos buenisimos

Excelente

Todo excelente

Habitación limpia y espaciosa. Personal muy amable y dispuesto a ayudar. Buen desayuno. Volvería a quedarme en el hotel.

Rooms and amenities were ok although they look a lot better in pictures. Had a terrible experience with con·cierge. Extremely unreliable reservation experience. Last minute cancellation, cab arriving 45 mins late. Totally untrustworthy. Will not come back to this property.

tuvimos que solicitar dos o tres veces la misma petición por ejemplo de llevarnos toallas en el area de la alberca, lo mismo para la habitación solicitamos almohadas y dos veces tuvimos que pedirlas por que no lo hacían. Habitaciones limpias y el servicio bien solo eso.

Muy mal el front desk para el check in

Beautiful location, pristine rooms, spacious. Excellent customer service, worth every cent.

El menú muy recomendable todo muy rico

Todo súper bien, pero nos tocó una habitación al lado del periférico y el ruido es constante. De resto todo muy bien

The hotel was lovely. The staff were all excellent. The breakfast every morning was great and very convenient. They had coffee, tea and water available around the clock in the lobby which was a great convenience. The hotel is located in a wonderful part of town. The rooms are large and have lots of amenities. I would recommend the hotel to families.

good

Great place to stay at with excellent breakfast. The 2 bedroom suite that we had was well appointed. Although we had some plumbing issue on our first night, it was taken care of quickly and efficiently. Very friendly and professional service. The only thing was the TV—there were only 2 channels in English. Other than that, everything was perfect.

Evrything amazing

We liked the hotel a lot. Was clean and the rooms are big. We also loved the relatively quiet location in Polanco. A short walk to everything.

Excelente hotel y buena ubicación...para repetirlo en el futuro

Staff extremely helpful especially daniel. Great breakfast. Super clean room n comfy. Great location. Got in late n check in was poor....young gal booked us in occucied room. She was not very helpful or courteous on arrival.

YES. Room was clean & staff was very professional and courteous. Enrique was always helpful and gave us many good ideas about what to see and do. He was fun and interesting