Excellent staff and the location is really good

안전한 지역입니다.

.

Excellent location, good prices

Excellent location

Staff more friendly

Great location, room was clean (1364) and adequate. Air conditioning unit is mounted just above the bathroom door, after a few minutes of use water drips down to the floor making a puddle of water, not sure why it doesn't drain properly. i had issues with my magnetic key a few times, very annoying to have to come back 13 floors down to have it rekeyed, specially since you have to use your key card to use most elevators. Other than those issues, pleasant stay.

como siempre buen place para hospedarse

Staff

10/10! Staff was great and location was ideal! Will return and highly recommend

Ótimo

Excellent

La amabilidad del mozo en la puerta deja algo que desear.

Room was comfortable and good location. Check in was slow followed by elevators not working so we had to wait to get to our room

Room is clean, check in and check out is easy there’s ac but we had a hard time working out the tv but it’s no biggy

Staff friendly and helpful always.

Great service and friendly stuff

Overall, a relatively good stay. The TV remote did not work correctly however this was quickly fixed by the maintenance guy. However when my partner and I attended the bar downstairs at approximately 18:00 the staff member behind the bar was atrociously under trained. My partner asked for an iced americano, was served a frappe. I asked for a double shot espresso. This took almost 20 minute. He went multiple times to his colleagues to ask how to make it. I’ve worked in the hotel & hospitality industry for 16+ years and for a mid-range venue this is simply not acceptable. The employees name was Juan and needs some serious training to get him up to the standard that is required to be able to work behind a bar independently. Other than that, it was an enjoyable experience however I would probably look to stay somewhere a bit more up market next time as this hotel seemed like it was mildly outdated room wise.

While the hotel itself was decent, the front desk experience was very disappointing. The staff was unprofessional (the ladies) and unhelpful during check-in. I waited a long time for assistance, and when I finally received help, my concerns were dismissed with no effort to resolve them. A welcoming and responsive front desk is essential, and unfortunately this was lacking here. I would not stay again unless customer service improves.

I love this hotel! The staff is so friendly! The room was clean- it was small but just enough room for a solo traveler. The location is perfect! So close to Kennedy Park, and the Ocean!