I initially had a good impression based on my pre-arrival communication with the hotel. I reserved two rooms and clearly requested that they be close to each other, but upon arrival, they were several floors apart, which was inconvenient. Unfortunately, the issues continued during our stay. The air conditioning was not functioning and there was an unpleasant odor in the room. When I contacted reception, I was told the problem affected the entire hotel and would not be resolved quickly. Additionally, both kettles in our rooms were not working. I tried calling reception for nearly 3.5 hours, but my calls were repeatedly ignored, and I eventually had to go down in person to get assistance. That said, the location is excellent, the breakfast was enjoyable, and the valet staff were outstanding and very helpful. However, based on this experience, if I visit Tangier again, this hotel would be my last choice.

On a eu un problème de porte qui ne se verrouille pas, on a appelé l'accueil une dizaine de fois et chaque fois le technicien prévenait qu'il était en route et ne venait pas lorsqu'il est enfin arrivé il n'a pas su la réparer on nous a changé de suite vers 23h. Une journée perdue. Le petit déjeuner était le même tout les jours pas de changement. Il ne mérite pas les 4 étoiles.

Very friendly and helpful staff. Rooms and beds were very clean and tidy. Breakfast was very good quality. Highly recommended!

Service impeccable personne accueillant aimable

Chambre propre, personnel très accueillant bon petit déjeuner et hôtel très bien placé. Merci à Loubna également très gentille pour rangement / nettoyage de la chambre.

Het hotel was heel mooi, goed ontbijt, zeer vriendelijk personeel, de locatie is top midden in het centrum en remover het strand. Het enige minpunt waren de bedden op de kamer deze waren slecht en het poetsen kon ook beter in de badkamer. Verder zou ik er zo weer naartoe gaan.

Nice and good location , few feet’s from the sea. The staff were really friendly and helpful, if you are looking for place to eat ,walk and visit ask the door men . Don’t trust the taxis, you know what I mean!!!!

Estadia muito boa, quarto limpo e arrumado. O café da manhã e equipe da cozinha foi excelente. Infelizmente ninguém da recepção falava espanhol e foi um pouco difícil pedir informação sobre o horário e localização do ginásio de musculação. Mas a localização do hotel é ótima e fica bem perto do Porto, a 20 minutos de caminhada.

Clean room, great staff

La stanza non era fronte mare né all’interno ma avevamo il muro davanti alla finestra. Nel bagno c’erano tracce di muffa e parecchia ruggine sotto i dispenser dei saponi. Il personale delle pulizie faceva molta fatica (ho dovuto chiamare più volte perché la stanza non era pulita)nei giorni di maggior affluenza di pubblico. Personale attento e disponibile. Ottima la colazione. La spiaggia pubblica di fronte all’hotel è bella ma senza servizi e frequentata da gente locale.

Pas de machine à café dans les chambres aucun crochet pour accrocher les serviettes manque de serviettes et de tapis de bain le matelas inconfortable l’hôtel est bien placé par rapport à la plage .

Breakfast was decent. Bathroom doors are thin frosted glass and if you having a big dump then all the noises can be heard and the extract fan doesnt work so it smells. The shower rail was broken and reported on the first day . Never fixed. Fridge doesnt work and reported multiple times. Never fixed . Cleaners didn't change the sheet and the towels where taken in the morning cleaned and returned by 6pm . What if I needed them in between?? Bath mats were sometimes there's sometimes not . Cleaners in room 2 times a day . Why? Location was really good. Staff were friendly enough but could not resolve my issues. Amenities around the hotel were good. Opposite the beach and near the marina . I have mixed feeling as the hotel could be alot better . The concierge were great and very helpful 👍 and didnt expect money

Excelente aunque la ubicación debería ser mas precisa respecto al puerto y aeropuerto porque esta muy lejos Nuestra estancia perfecta

very good

Hotel avec trop de chambres , plutot type 2 étoiles Clients bas de gamme , bruyant , Buffet diner quelconque ,

Very bad hotel dirty rooms and furniture the reception staff they are not polite and they don’t have any idea about hotel management and hospitality I’m really feel so sorry to book this hotel and it’s first time in my life a restaurant in hotel for breakfast time you should pay before you dine and your not allowed to check what they serve in the buffet Can you believe it !!!

Good location across from beach. About 15-20 min walk to train station and souk

It was not a great experience at all !!!

Great location across from beach. About a 15min walk to souk. Close to train station.

Exceptionnel , et tout le personnelle au top