This a charming boutique hotel right in front of the main gate of the citadel. We really enjoyed our stay and we can only praise the staff and the quality of the hotel. Our only slight disappointment was the layout of the room and what we have seen it seems that they all share the same flaws. While the quality, cleanliness and space was there, we found the room crowded and badly designed. For example there is only one small table that is overloaded with a coffeemaker, a lamp and a pile of documents about everything and anything. That the easy one to fix. The bathroom is weirdly designed, same feeling it seems the architect wanted to put all possible things in a too small area for that. You have a shower, a bath, a toilet and a double sink in a space of 2.5 by 3 meters. It doesn’t really fit, leading with a tiny shower and the toilet right in front of it and no space to circulate between the sinks and the bath.

The hotel is very convenient for accessing the fortress, shops & restaurants. It is right across the street from the wall & very close to the gate without the long uphill walk. Staff were friendly and helpful. The bed was comfortable, room was very clean. The shower was a little small but fine & there was also a free standing tub. We would definitely stay there again.

Loved this hotel excellent location.we were there low season so pool etc not fully open.

Hotel maravilhoso, localizado na entrada da Cité. Extremamente confortável , amenites de ótima qualidade, café expresso no quarto, vista linda.

Really nice hotel, very convenient location. The downside is breakfast, the amounts served are really poor (ham/cheese look more like nibbles), no good value for money in my view.

No

The room was beautiful. This was my favorite hotel in the area. Charming boutique hotel right outside the city walls. easy parking - which was a plus.

Le personnel est parfait.

La habitación estaba divina. El personal super amable y atento.

Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.

Insonorisation moyenne.

Personnel tres sympathique et competent

Hôtel parfait, accueille parfait . La localisation es parfaite

The window has only a thin curtain, so you can see both inside and outside.

La ubicación es buena, las instalaciones son viejas pero bien cuidadas

This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.

No better location to visit the Cite.

Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.

z. B. der Gast wird schon beim Empfang der Unterkunft zwangsbeschallt, eine Abhilfe wird entschieden zurückgewiesen. Das setzt sich beim Frühstück unvermindert fort. Der Preis ist für dieses Haus völlig indiskutabel, alles marode. Ich werde Ihre Dienste in Zukunft nicht mehr nutzen, da keine Verifikation erfolgt.