Penilaian & Ulasan Keseluruhan Hôtel du Château & Spa Gemology

We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed

Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!

Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!

El hotel es perfecto, muy lindo por afuera y la habitacion que nos tocó era muy linda y una decoración espetacular. La unica cosa que no nos gustó fue la comida de la cena en el restaurantedel hotel. Todo era calentado en potes de vidrio y del microondas directo para la mesa. Como si todo era congelado en potes de vidrio con tapas y despues calentado en el mismo recipiente

Friendly, helpful staff Comfortable room

13/10. The tub was big enough for two and I’m a big girl! My only hangup is the rooms are RIGHT by the front desk so my partner and I had to be mindful of noise. Other than that, absolute perfection.

Crise d'asthme due aux oreillers ! Inadmissible ! Et le directeur ne vous croira pas ! Plafond des chambres très bas, irrespirable Pas de fenêtre autour du lit ! Parking payant pour la nuit alors qu'il est dans l'hôtel ! Petit déjeuner enfant facturé plein tarif ! TOTAL pour une nuit : 300 EUR à 2 adultes et 1 enfant.

Nice stay,comfortable roomgreat breakfast friendly staff

Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.

Très bon accueil chambre confortable petit déjeuner excellent, parking sécurisé À proximité de l’entrée de la cité

Localização incrível, instalações aconchegantes e pessoal bem receptivo!

Hotel heeft goede ligging. Kamer belachelijk klein voor die prijs. Ontbijt kost nog eens 17€ extra en was erbarmelijk: oude broodjes, slechte yoghurt.

Muy lindo hotel y maravillosa ubicación

Best location and beautiful place

Déçue par notre séjour. À ce prix nous espérions un vrai 4 étoiles. Nous n avons pas été à l aise dans la chambre. Trop de couacs.

Great location, great massage and lovely staff

awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking

Great location, great staff. Beautiful property!

Très bon accueil, souriant et très serviable et arrangeant. Belle chambre. Au pied des remparts de la cité de Carcassonne, très facile d’accès.

Friendly hotel right beside the old city