Warm and friendly welcome from the receptionist. The room was clean and suited our needs

We always happily seem to get the same room so although I cannot comment on any other room, room 211 has consistently been clean and comfortable. It is well appointed with a bath, which I personally love as so many hotels just squeeze in a shower. The check-in is friendly, professional and fast so it was only moments before the bags could be dumped and the reason for a visit could begin.

It was ok

Very pleasant stay and the food was excellent and very good value.

Great place to stay, good parking and great food and comfortable beds.

Great hotel, better than its three star rating in my opinion. Friendly staff, nice room.

One night business trip

Very good property very convenient food excellent staff very friendly will definitely be staying again

Excellent all round got nothing bad to say about the hotel will stay here again

A nice cozy hotel with a reasonably priced restaurant/bar and snug bar. No need to go into Louth to find a restaurant. Plus an outdoor bar. Plus an onsite beauty salon. Our ground floor twin room was newly refurbished with contemporary decor. It had a large bay window seat looking onto the delightful gardens.

A real hidden gem in a perfect location for my business trip, all staff that I encountered were excellent being very professional and friendly, I will definitely be back !

Nice place for an overnight stay in Lincolnshire and very good for exercising a dog

Excellent stay and friendly service.

Amazing place. Lovely staff and fabulous hotel

Motorsport

At a wedding food and service was great

Good place for a business trip

Only stayed one night , the hotel is nice ,we booked the Executive King room but no fridge in the room which is a bit of a let down for us, the room was clean. Did not like the fact that they asked us for payment when we booked in but we had already paid Hotels.com. Breakfast was an extra £16.50 per person but did not think this was worth the price, I asked if the salmon was dry salmon or wet , was told it was dry but when my breakfast came it was the wet kind , they did change it for me not a problem but then I had to wait whilst husband was eating his breakfast, did not have an option for just toast and tea so we had to pay the full price. This let them down for us although the staff were pleasant enough we had to ask again for more coffee and hubby never got asked if he wanted anymore tea.

It was okay, average. The room was lacking, stains on chair, hard spring matteress, yellowed non slip bath mat and stratches on door and walls. The hotel is nice elsewhere especially downstairs and they have clearly taken a very old hotel and tried to do it up. But for the price id expect these things to be fixed. Warning there is no lift which we were not aware of and no offer of any help when told this( we had our 5 month old in a pram when this conversation happened).

Always stop here on business, but the room i had this time was over the kitchen so was noisy and was woke up early by the staff in the kitchen and also one of the windows wouldn't completely shut