This hotel is a 3 star hotel at max. The rooms were uncomfortable. Doors squeaking loudly waking everyone at night if you had to leave room to use restroom, most uncomfortable shower. One of the rooms smelled deeply of fried food and made our clothes and luggage’s smell. Unfriendly staff. You had to approach waitress at brreakfast to get you coffee otherwise she would completely ignore guests. Location was the only great thing, otherwise you are paying for a 3 star hotel. Oh and a big miss advertising by the hotel showing the picture of a rooftop hot tub. It’s only one room that has access to that. So don’t let that fool you.

This property exceeded our expectations. The staff was courteous, welcoming, friendly and helpful. The room was beautiful, well-appointed and very comfortable. The breakfast was delicious and offered lots of choice. The location was perfect for all the main tourist sights but felt like an oasis when we walked in. We only stayed one night but would love to come back and stay longer.

The staff were very friendly and helpful. The breakfast was great! Many choices plus made-to-order cappuccinos helped kick start our mornings. The location was excellent! We would definitely stay here again.

This was a lovely resort in a very walkable area of Florence. As soon as we got to the facility, a staff member sat down with us and reviewed the map with us and how to get to important places that we wanted to get to. They were very eager to make dinner reservations for us, which we found very helpful. It was a great location for walking pretty much anywhere we wanted to in town. The facilities is extremely clean and the breakfast was very delicious. We would definitely stay there again.

The San Firenze Suite & Spa was absolutely wonderful! The hospitality of the staff was most excellent. ⭐️⭐️⭐️⭐️⭐️ The room was exceptionally inviting and the bed was very comfortable. The breakfast dining was a lovely start to our day. Evelyn and Pat

Awesome staff! Very helpful and courteous. Will definitely stay here again during our next visit to Florence.

Amazing!!!

It was great

The staff was absolutely amazing! Helpful! Helpful! Our rooms were top of the line - An oasis in the middle of a hectic city

Beautiful hotel, fantastic location right in the middle of everything room was beautiful and extremely comfortable air-conditioning system was responsive and quiet. The painted ceiling frescoes were fun to have in the room made it feel like you were in Florence. Breakfast was very good very simple great coffee My only suggestion is to give you replacement water each night. You’re staying there for the price for paying they can afford to give you a bottle of steel each night instead of just the one bottle when you check in.

Excellent service, clean suites, and ideal location for sightseeing, dining, and shopping.

We had a great stay. The hotel is located in a convenient area, the rooms were beautiful, the staff was so friendly and happy and the breakfast (included) was fantastic. I highly recommend.

We wanted a hotel in the heart of the Florence historic area, and this was perfect. It was a ten minute walk to anything you would want to see. There are plenty of dining options in the area. The staff was very helpful and spoke exellent English. The breakfast was exellent. If your plan is to visit historic Florence this is the place to stay

Limpeza excelente, funcionárias ótimas, café muito bom,

Great hotel. Clean and upscale. Perfect location with great views. Very friendly staff. Delicious breakfast. Highly recommend!

Centrally located and easy to get everywhere. Lovely hotel with spacious, comfortable rooms and a great breakfast to start the day. A perfect base for exploring Florence.

Great location. Rooms are very clean and the staff is extremely friendly.

This hotel is amazing! We couldn’t have asked for a better location. The room was spacious and clean. The staff was super friendly and helpful. Loved this hotel!!!

Staff were very friendly and helpful. Location was amazing

The room was clean and spacious. Additional amenities provided and the staff is exceptional! The staff was extremely helpful for recommendations for local activities and restaurants in the area! The spa was disappointing for the cost so I wouldn’t recommend spending the extra money. Overall our stay was delightful.