This hotel has mostly tourists from Colombia and México . You will find 3 large pools, a Tennis court and 2 restaurants and bars. The food was delicious! The chef is a very nice professional and fast lady, and the man the greeted us was so kind and attentive that we forgot that the check in took and hour. The check out can also be long because it was crowded. Unlike other hotels here there’s a lifeguard at every pool. Its a very large complex, half of the place is apartments and the other half, a hotel. There is a lot of people and activities at night can be loud. We watch a soccer game and the ambiance was joyful it was really fun. The hotel has a drugstore and an ATM inside. This place is recommended for families. The breakfast was very good and very clean. Overall this was the best hotel we have stayed at in Cartagena. You will be disappointed on your way to the beach, dirty and poor behind the hotel broken glass so be careful. The beach was still beautiful and lots of families enjoying the warm waters.

Habitación limpias, cómodas, resuelve y atienden pronto tus necesidades, cómoda muy rica, instalaciones en buenas condiciones,una experiencia grata, sin duda volverla con mi familia.

Good

En el desayuno falto la arepa de huevo

Excellent service

Excelente servicio, buen aseo

The property is in terrible shape. They claim that the room assigned was a "renovated" room, it was not. The room was cramped with mold in the shower and bugs crawling around. When I shared this with the fronr desk, they offered to place us in quality room. The damage was already done. I requested to leave.

Las instalaciones están en buen estado, la gente muy amable

Falta mantenimiento a áreas comunes

Falta mantenimiento a zonas comunes

Falta mantenimiento a zonas comunes

A hospedagem foi ótima e o atendimento fantástico!

The staff was absolutely amazing very kind and helped with whatever we needed. The room was very clean. The breakfast was very good as well, I would totally stay again

Estuvo buena la experiencia y limpia

Ok

I was at this hotel a week ago before I flew to La Paz,Bolivia and there was no toaster in the buffet room. They sent me an email saying that they had gotten a toaster and when I returned from Bolivia, there was a toaster.!!! the staff is excellent here and they listen to people‘s issues. Everyone was very helpful. It’s a great location because it’s 10 minutes from the airport..

Clean room

First of all I would like to say that the staff are amazing , very friendly and helpful, made us feel very welcome, the grounds and the pool area are really top notch , now the downside, the room was ok but not a 4* , we paid extra for a superior king room with a sea view ( well if you angled your head around the corner of the balcony that was true ) our view if you could call it that was overlooking a derelict part of the garden and the main road , traffic noise all night long ugh , the room itself was spacious but again has seen better days , it needs some renovation and love , the bathroom was just old fashioned and when you had a shower the water went everywhere into the room , the sink had come out of the ark , it was so funny . Breakfast was good with a lot of choice , well the local birds thought so , run the gauntlet to your table , they grab anything lol , overall our 4 night break was great , would I go back erm probably but not to room 724

I don't like the staff manager don't let my daughter pickup her stuff in my room was very rude (my daughter stay in other hotel with her husband but because we going together to a excursions to Baru Island and after she's going to the airport she left her luggage in my room) Very ridiculous management

La verdad me traje muy buen sabor de boca el personal lo más amable que puedas encontrar las instalaciones siempre limpias la verdad la pasamos perfecto mis felicitaciones para todo el personal gracias