Penilaian & Ulasan Keseluruhan Patterdale Hotel

I had an enjoyable stay at the 'Patterdale Hotel' as it allowed me to get warm and dry when the conditions outside were atrocious, so bad we all lost TV reception but this was no fault of the hotel. The staff were pleasant and helpful throughout. The hotel was completely full over the weekend and parking was difficult, I used the one across the road without issues. In general the décor and furnishings are dated but still functional, don't expect a Premier Inn. The entertainment in the bar on Saturday night seemed to drive everyone away so I suspect that it may soon change. I only ate breakfast at the hotel (perfectly adequate if again a bit dated) so can't comment on the rest of the menu. Note that no dogs are allowed inside at all, an unusual policy for this location.

Nice friendly place and bar very reasonable.

Good location for a night, easy to be able to have dinner, breakfast was cold (toast) and the coffee tasted soapy, enough parking available, the room was not really clean (dust, walls broken, mold) it is a bit dated and the average age is over 60. The location is very good. The music entertainment (Mikey T.) was not really our taste, however he did his best. There was no warm welcome from the receptionist, she was a bit snappy.

Standard hotel, rooms are basic and functional, though in need of refurbishment in some areas. Having said that, there is a nice, lived-in feel about the place, so maybe it doesn't need too much gentrification. Staff are extremely polite, helpful and efficient, much more so than in most more-expensive hotels I have visited. Dinner was a little bit disappointing, breakfast was better! Overall, it's a decent place to stay if you are active and looking for somewhere to stay where you won't feel out of place coming in muddy and wet.

The property is tatty and desperate for a refurb

The staff were Brilliant. We were given what could be described as a standard room when we arrived. When we showed reception picture of room which was booked they changed room to room on picture immediately. It was mentioned that it should not have been advertised as a superior room. Hotel was perfect for a warm , quiet welcome after a day walking. Staff were fantastic.

This hotel is advertised as a 3 star hotel but when you arrive to check in you realise it is a 2 star hotel. I have filed a complaint to hotels.com about misleading trading practices. This hotel is indeed a 2 star. Room is outdated, the bathroom was dirty and there was a smell of urine. The walls are paper thin and there were only 2 sockets available for us. The breakfasts buffet was ok for a 2star hotel, the personnel was friendly and this together with the good location are the only positive things I can say about my stay. I got charged for a 3 star hotel, not worth it.

Plenty of parking, friendly staff, cozy room.

Great place to start your walk to Helvellyn. Rooms were what you need, but could do with a bit of a refresh. Staff were great and friendly.

It was a very good experience.

Lovely area and perfect position for the Coast to Coast Walk. Staff were lovely and helpful. The only negative side to the stay was the evening meal which was very mediocre and certainly not worth £30!

Very good staff and helpful

Brillant check in lovly hotel perfect location very nice staff.

Very friendly staff. Warm and welcoming people and building. Buffet breakfast tastes and plentiful. Stayed for a wedding in Glenridding. A very pleasant 15 minute walk.

Very helpful and friendly staff. Basic hotel but efficient staff, well located and well priced

Its very beautiful location. From the reception to the restaurant staff are very friendly, attentive and accommodating. The breakfast was fantastic and we had dinner too. Our overall stay was superb for sure we will be back again in this hotel.

A charming Lake District hotel with good food and excellent service, with free parking. The bedrooms were on the small side and so was the bathroom. The wifi was poor in the bedroom.

great stay made very welcome restaurant staff especially excellent

The staff were very friendly and the service was very good. The evening meal and breakfast was very good. The hotel is ideally located for walking around Ullswater and Helvellyn.

The location is great, amazing in fact. This hotel really could be something else and right up there with the best of them. However, The building is aging and in need of investment The staff are, by and large friendly but there are some members which have clearly lost their passion for the industry - slap dash service and dirty trainers. The food could be improved drastically - this is a restaurant not a fast food outlet. We have been twice now and both times we have had a three course meal in less than 25 minutes - cooked on mass with little love. This really could be elevated to the next level very quickly but unfortunately at the minute is more faulty towers than fine dining. Whilst I appreciate the value at £23 for the food, that is no excuse for the service level. Please do not think this review is spiteful in anyway, it really is meant with the best intention and to be constructive as this hotel really should be amazing. It is not all bad, the location, the garden area out front, the price point, and the beer - serves a right good pint of larger. The young lady on reception even remembered our previous trip (last year) which was nice. Just nip a few behaviours in the butt, up the appearance of one or two and really consider the restaurant - you have a right gem on your hands if considered correctly. Think about this, we left one night early simply because we couldn't face another round from the restaurant for our evening meal - we travelled 2.5hours home instead.