Morris
Percutian Keluarga
4.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
The property is located in a run-down neiborhood, in a industrial area. This area was deserted during the weekend. I didn't feed safe walking...
The hotel didn't provide walking directions from the Metro station, even though I have sent them an email, confirming my reservation.
The hotel is located at the top of a steep hills, and dragging a heavyweight suitcase, uphill was not easy!
At the reception desk, a guy names Ade, was VERY rude! - blaming me for following google map.
The elevator was VERY slow and you had to keep pushing the button, otherwise the elevator will stop. The elevator was not capable of liftin 2 peoples & a suitcase, so I had to climb the stairs. Too many stairs!
The corridor was not leveled and had steps, so you need to watch your steps.
The room itself had a step to the shower/washroom, which was a problem at night...
The mattress was not comfortable- the springs were broken and made noise every time your turn on bed. I had to argue with Ade to replace the mattress. At the beginning he refused, claiming that the mattress was in good condition - bad altitude from a customer service.
This guy refused to give me his name, but I have learned of his name after one of the employees called his name.
In short - STAY AWAY from this hotel!
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