Poorly stocked room, toilets didn’t work, only one restaurant per night, unfriendly waitstaff and poor quality alcohol.

Poorly stocked rooms, toilets didn’t work, only one restaurant option per night, unfriendly waitstaff, and poor quality alcohol.

Was a over the top exoerience our concierge erik took care of our every needs for a large group of 11 range in age 5 to 75 .our housekeeper jhonny had our room look in pristine condition every day and her smile and kindness made us feel at home .would definetly rebook again

Even in october offseason we were treated like royalty .loved it so much i plan to return again

Very quiet and private hotel

Satisfactory

Fue una estadia maravillosa desde el recibimiento, hasta la salida ya e repetido el hotel en 2 ocasiones y fue de lo mejor las atenciones de erick y jhoan al recibirme en recepcion y darme seguimiento fueron excelente en todo momento me senti como en casa sigan dando ese servicio excelente que dan sin duda uno de mis hoteles favoritos

Muy excelente me encanto muy tranquilo

La comida muy corriente,carente de actividad y bares en las áreas estratégicas,para todo quieren cobrar,no es un todo incluido,lo único impecable son las habitaciones,pero jamás volvería a un lugar así,a pesar de ser muy bonito el lugar,el que está encargado de recibir los huéspedes en el hotel no tiene profesionalismo,las atenciones muy limitadas.

Good hotel that all I can say. Everything was amazing.

Needed updating bad. Staff was great. Paths in resort need to be lighted more to get around. I wanted more action around resort (more people). Buffet was ok other restaurant s were much better but only one open at a time along with buffet every night.

Excellent service and great amenities for the customers thank you

Nada

La habitación la comida

The check in was slow and the counter lady acted like we did not pay good money for the rooms

This resort is top notch!! My daughter and I enjoyed every minute of our stay, and would recommend this resort to all! The staff was so caring and provided excellent service! Our room was very clean, and the food was wonderful!!

Had to be bused to the beach which was not a great beach, but the food was better there. Food at resort was mediocre at best. The staff was friendly but only a few spoke English. Rooms were good bed was hard but got used to it. The smell from the marina was very stinky. Pool was good limited activities and pretty dead resort overall.

El resorts muy lindo muy limpio la atención excelente muy buen servicio la comida deliciosa lo recomiendo y volvería otra vez fue la mejor experiencia

People was nice

Excelente lugar para descansar o pasarla en familia, la recepcionistas un amor me ayudaron en todo cuartos super amplios y comida excepcional