A true 5 star. Absolutely exceptional service and standards

La habitación es amplia y la cama muy cómoda, cuenta con una maquina de Nesspreso y cápsulas para usar; además, como bienvenida te dan 4 Stroopwafel Gourmet. El personal es muy atento y en todo el hotel se siente lujo. El único detalle que encontré es que como mi habitación estaba arriba de la cocina del restaurante, la habitación tenía un olor a aceite o comida frita.

In the heart of Amsterdam, where canals softly gleam, We found more than a stay—we stepped into a dream. At the Mandarin Oriental, grace lives in each art, But its truest reflection is the soul of its heart. At the front desk, with warmth that no ledger could hold, You welcomed us not as guests, but as stories of gold. With smiles that remembered, with kindness so rare, You turned simple moments to treasures of care. To the doormen and security, steadfast and true, Guardians of comfort in all that you do— With a nod, with a gesture, with dignity shown, You made every entrance feel like coming home. To the kitchen, the chefs, where passion takes flame, Each dish was a poem, no two quite the same. You nourished our bodies, delighted the soul, With mastery, precision, and a craftsman’s control. Room service and rooms division, seamless and kind, Anticipating each need as if reading the mind. In each folded linen, each detail so fine, You whispered of care in a language divine. And to the concierge, with wisdom so wide, Guiding each step with elegance and pride— You opened this city like pages well read, With insight and beauty in all that you said. Together, a symphony—each role, each part, Performed with devotion, with grace, and with heart.

Impeccable stay at the junior suite. You would not want to leave the room! Luxury and legendary service at the heart of Museumplein, just steps to Van Gogh and Rijks Museum. World class shopping and plethora of wonderful coffee shops and restaurants are all around.

Camera magnifica. Ingresso curato

Great location for museums and in an historic building. Not to mandarin standard however - older property that’s been acquired from an other hotel operator and the renovation is ongoing. Had no heating in my first room. Lighting flickered in bathroom. Speakers in bathroom weren’t working. Housekeeping failed to attend turn down on first night. Hit and miss hotel going through transition.

Such a special hotel. It is a luxury experience from the moment you set foot in the lobby. The building is so beautiful and it has all the special touches a mandarin oriental offers. Special mention and thanks to Richard at the concierge desk for ensuring we have the best experience.

Note that Junior Suite 332 is above the hotel restaurant. They do drumming on Friday and Saturday evenings. You can hear it. The room is very spacious but it's not exactly female friendly - push button toliets that break your nails, manly smelling soaps, heavy doors, no light in the bathroom to put on makeup. The room is very dark and all the lights are "eco" so they turn on and off every few seconds sometimes. Once I was in the bathroom and all the lights went off entirely. At night the room is so dark. Would have loved more lamps. But the bed and pillows were so comfy, room service was good, mini bar was nicely stocked. Much of the staff are so sweet and wonderful. And it's a beautiful hotel overall. We had issues with the heat in our room (it got to 80 + degrees) and it took a good 36+ hours to get that fixed (which I just thought was way too long and we had to ask 3 times about fixing it).

Esperava mais na quantidade de vezes, arrumação no quarto. Mês passado fiquei hospedado no hotel Península. A equipe de serviços iam 3 vezes ao dia para arrumarem. O café da manhã também não foi o que esperava.

Very very good staff. They gave us complimentary upgrade to penthouse. Amazing service. Christina at front desk was very very courteous and helpful. All staff is amazing even at the entrance .

Espacio y servicio

Staff was lovely

Todo espectacular, áreas, servicio, atención. Limpieza

👍

Año Nuevo 🎉 La propiedad es increíble por donde la veas, es una combinación entre la arquitectura original del edificio con un toque de modernidad, la habitación hermosa, amplia, cómoda y con todas amenidades que uno espera por el precio, el servicio de casi todos fue excelente, la ubicación muy céntrica, segura, a poca distancia de museos y tiendas. Lo único es la variedad de alimentos durante el lunch, nos tocó lluvia 2 días seguidos por lo que comimos 2 días en el restaurante, su cocina es regular, los alimentos tardan y no hay una carta muy amplia. Las chicas del restaurante muy atentas nos atendió 2 días seguidos Nelli es una dama muy agradable y con una sonrisa. Sin duda regresaría.

Todo increíble muchas gracias

Nice property.

Great staff and ambiance.

comfortable days

Besides being a beauty of architecture, this hotels namely stands out for its staff! Reception and concierge were always striving to make sure that guests are comfortable. The housekeeping was simply impeccable, every little detail was taken care of.