The Neya Hotel Lisbon is in a fantastic location, within easy walking distance of the main attractions and areas of the city. The staff were friendly and provided decent customer service throughout our stay. The hotel itself feels a little dated and fairly average. One frustration was that we were unable to access an iron during our 3-day stay, as there is a booking system we were not made aware of in advance. This was inconvenient and could be communicated more clearly to guests. That said, the hotel did provide the essentials: it was clean, safe, and comfortable for the duration of our visit.

Personale gentile. Camera pulita e silenziosa. Ci ritornerei, consigliato

Great property with friendly staff

Its far from the cetre if you are walking! Property itself is nice!

Die Lage des Hotels war sehr gut und angenehm ruhig. Auch die moderne Ausstattung hat uns gut gefallen, und das Personal war durchweg super freundlich – das haben wir sehr geschätzt. Leider konnte das Frühstück nicht überzeugen: Die Auswahl war eher mittelmäßig, es gab kaum frische Produkte, und vieles wirkte wie Fertigessen. Geschmacklich hat es uns daher nicht besonders angesprochen. Insgesamt war der Aufenthalt aber trotzdem gut und wir haben uns wohlgefühlt.

Nice hotel, good service

Uma estadia que nos surpreendeu pela recepção do funcionário MARIO, pela limpeza em geral, pela café da manhã extraordinário e pelo silêncio e conforto do quarto!

Staff was friendly and so helpful. Great location as it was easy to access buses ans metro, but away from the main streets so it was nice and quiet.

Todo bien, la ubicación es un poco lejos de todo pero está bien

Bed comfortable and staff helpful. Room not cleaned brilliantly each day but clean when started and well appointed.

Tive um problema ao final da estadia, porém resolveram. Ótimo hotel, funcionários solicitos, acomodação de qualidade. O café da manhã era ótimo e completo

Breakfast buffet was good, with a good options. Could not lower the AC below 20°c They only had regular bikes and not electric bikes.

Excellent place and location.

I liked comforting and nice stuff

Bathroom fixtures were not tethered to the foundation. Brown water in shower.

Außer Parkplatz ist alles auf dem guten Niveau.

Great hotel!

Lovely 4-star hotel and friendly reception staff. Luggage storage is helpful and cleaning staff always did great job making up rooms. Air conditioning was very nice especially during heatwave. Sometimes heard couple ambulances during night due to nearby hospital, however this is probably expected in a city. Walkable to lots of cafes and shops. Would visit again and recommend! To become more eco friendly I think they could include Vegan options in the restaurant.

Liked the employees very nice

O hotel atendeu todas as minhas expectativas. Café da manhã delicioso, acomodações limpas e de bom tamanho, decoração aconchegante e funcionarios prestativos e gentis.