Penilaian & Ulasan Keseluruhan Hotel Riu Vistamar - All Inclusive

Prima esperienza con gli hotel RIU e sono rimasto molto colpito da tutto. Da rifare!!

Todo ha estado muy bien

They are keen to change the towels and sheets but the rooms didn't seem particularly clean. At meals they are very friendly and rush to clear away plates even before you have finished, but trying to get water or warm coffee often took a while, and replacement cutlery was hard to come by and ran out half way through meals. My wife had a couple of bouts of vomiting and I gather that several families on different floors had a similar experience. I found all staff friendly, willing and helpful. Food was plentiful, though a little repetitive and tended to get cleared away so late arrivals had a poorer selection.

Extremely disappointing – reservation error, unhelpful staff, and poor service We were looking forward to our stay at RIU Vistamar, but our experience was ruined due to a serious booking error and a complete lack of assistance from the hotel staff. Upon arrival, we discovered that our children had been incorrectly registered as infants — which they clearly are not. This should have been a simple fix, but instead of helping us, the hotel staff charged us an additional 40% and refused to correct the mistake. Worst of all, they withheld our passports until we paid the extra charge. This felt like blackmail and is completely unacceptable. The staff were arrogant, inflexible, and not service-minded at all. We were simply told to contact Hotels.com, while the hotel refused to take any responsibility or offer any support. We travel frequently and have never encountered anything like this. RIU Vistamar should seriously reconsider their approach to customer service and staff attitude. We will definitely not return.

es grande limpio bonito gente amable pero el lugar esta alejado de todo

L’hôtel est trop étendu. Il faut beaucoup marcher pour aller de la chambre à la piscine par exemple. Toujours prendre l’ascenseur…

Sehr schön gelegenes Hotel mit tollem Meerblick und tollen Räumlichkeiten. Große Speisenauswahl und ganztägige Versorgung. Tolle Kinderbetreuung und teils sehr sehenswerte Shows. Gute Betten. Leider ein paar Wermutstropfen: 1. Insbesondere zu Stoßzeiten, muss man viel Zeit für das Fahrstuhlfahren investieren. Gerade wenn man sein Zimmer im 1. Stock mit Kindern hat. Das Leben des Hotels spielt sich im. 8. und 9. Stock ab. 2. Der Strand ist hotelseitig für die meisten wohl nur mit dem Hotelbus zu erreichen. Der fährt aber nur im Stundentakt und letztmals um ca. 17 Uhr. Ein spontaner abendlicher Spaziergang an der gut ausgebauten Promenade ist nur mit dem Mietwagen oder teurem Taxi möglich. 3. Tagsüber kaum Möglichkeiten spontan Wasserflaschen zu erhalten. Erst nach 18 Uhr. Da hätte ich mir mehr Flexibilität gewünscht. 4. Zimmer wurden zwar vor einiger Zeit renoviert, sind aber extrem hellhörig. Selbst Toilettenspülungen von den überliegenden Zimmern sind im Zimmer deutlich zu hören. 5. Fitnesscenter verhältnismäßig klein und insbesondere die Cross-Trainer sind stark abgenutzt.

Quite alot of noice in the food area. We all got sick after being there, so we did not dare to eat in the all inclusive all week.

Super ophold, varieret mad, nok af liggestole. 😊😎 Måske kunne bussen køre oftere til stranden 🕶️

Meget servicemindede og imødekommende medarbejder overalt på hotellet. Dejligt sol område med ok plads til alle. Flot udsigt over havet. Rengøringen ved pool/solsenge ikke optimal, og vi havde desværre som mange andre gæster på hotellet en oplevelse med sygdom (pga. maden).

Gerne wieder !😉

Amazing views from bedroom balconies. Very clean and staff friendly and efficient.

Kakerlakk på rommet en gang og flere i gangene og balkong. Kjedelig mat og drikke i all inclusive.

We are a young family infant and 4 year old. Traveling mid January to escape the cold weather in Ireland and the long January blues. When we arrived the hotel charged us an extra €450 ish because they claim the Expedia booking was for 2 infants and that I had 1 infant and 1 child. Hotel or Expedia would not except responsibility and said it was a technical error so muggins just had to pay it. Was definitely something going on because I talked to another Irish couple with 2 kids and the exact say scenario with them. There was a vomiting bug in the hotel and 3 of us end up catching it was absolutely horrific. The drinks menu had a limited choice and you couldnt buy anything extra that wasn’t on the list. The buffet was poor and a lot of cross contamination going on with the chefs and the food not nice to see after a bug so we end up just eating out in restaurants the whole time after that. If your in a wheelchair or have kids in prams forget about it because it’s 2 lifts and a walk across the main pool and out to the steepest hill in the world to the kids pool and kids club madness. No kids mini disco after dinner because not enough kids in the place only a sea of grey. In short if you have kids and are used to a particular standard from all inclusive holidays stay well clear of this place. All the gym was disgraceful and not a real Rui hotel very poor

I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'.

Helt fantastisk hotell med sagolik utsikt och solnedgång varje kväll. Mkt att göra för barn, pingis volleyboll pooler etc. Uppträdanden varje kväll. Bra träningspass. Bra och varierande mat. Mkt trevlig personal och väl städat på alla allmänna ytor. Gratis bussen var smidig till och från stranden. Vi tycker detta är ett av de bästa hotellen vi bott på MEN väldigt många på hotellet drabbades av magsjuka. Tre av fyra i vår familj tyvärr. Om det inte vore ett återkommande problem på hotellet hade vi absolut åkt tillbaka.

Good service in all areas. Always smiling, welcoming and knowledgeable hosts and serving staff. The employees who are responsible for the miniclub etc. deserve a particularly high praise. Unfortunately, there were quite frequent outages on our room TV, but it was tolerable. In the rooms on the 1st floor, the view is unfortunately very disturbed by safety nets in relation to the rocks.

Fantastisk hotell med bra mat och bra service.

Superfint

All inklusive er ikke å anbefale. Vinen smaker forferdelig. Frokost bra! Middagsbuffet er smakløs og bærer preg av mye halvfabrikat! Vi spiste og drakk alt utenfor hotellet.