Penilaian & Ulasan Keseluruhan Pytloun City Boutique Self Check-in Hotel

We had a nice stay in the Pyloun City Boutique Hotel. Check-in was automatic via a tablet on the 5th floor as we arrived late. We had to pay an additional 2000 CZK as a deposit for the mini bar and possible damage in the room. Our room was on the 6th floor. Unfortunately there were no elevator for the additional floor so we had to carry our suitcase for some stairs. The room was clean and had everything we needed for a short stay. The bathroom construction was a bit unusual as there were a lot of mirrors and the wall had a window through which one could look into the room or the other way around. A roller blind was available for a bit more privacy. The staff was friendly and understood English well. The breakfast room on the 5th floor was also the reception and had enough diversity food wise. We enjoyed our stay :)

The staff is very friendly and Agatha made my room perfect for my stay. The hotel is amazing with small things like umbrellas in the rooms etc. But the check-Inn is just terrible for a 4 star hotel. Most of the mobile phones are not working to open thd door and the reception is not available most of the time. A 4 star hotel should have a reception open at least from 3 to 10 pm. The mobile and self assistant check-inn is not working at all. This US really sad as the first impression of the hotel is not good even that the hotel is great.

Das einzige was uns nicht gefallen hat waren die Parkmöglichkeiten. Ansonsten war es sehr schön.....

just location

Beautiful roof terrace to enjoy breakfast

Cool design of rooms, beautiful view from our room to the Jested mountain, and good breakfast. Very pleasant staff. The only issue I had, was the check in: it wasn't clear until when is the reception open. Downloading yet another app and filling forms with information I already have in my Expedia profile, while waiting on a very hot lobby was a bit annoying.

Onnistunut yöpyminen, siisti huone vaikka onkin vähän turistialueen ulkopuolella. Etukäteis check in blutoothien kanssa ei toiminut ja ei saatu edes tervetuliaismaljoja, jotka oli sen tehdessä luvattu. Piti hakea respasta kortti. Ei tuntunut respassa olleen yllättynyt toimimattomuudesta.

We stayed at this hotel for one night, at check-in we were specifically told that if we arrive late and leave the hotel before eight in the morning we do not pay for parking on the road in front of the hotel behind the blue line, we did so and received a report from the police. It is very unfortunate that they misled us and caused us heartache and an unnecessary and expensive financial report

There was nothing must around the property.

Service was superb. We had one person who had difficulties to go up to the reception because of the fear of heights and the reception was in the 5th floor (and there was only elevators with glass walls), so they tried to change our reservation to an another hotel, but it was full. Finally we managed to get up to the room and it was perfect. Nice room with balcony and five-star breakfast with sparkling wine was a cherry on top of the cake.

Construction at 07:45 a.m. with lots of noise in the hotel!!! In the city center but in business building. Inexperienced employees

Es war wunderbar und leider nur zu kurz, das Upgrade Zimmer konnte nicht besser sein

Amazing service from lady on reception. Great job.

I enjoyed my 3-night stay.

Security

The hotel is nice, clean and modern. Personal were very friendly and professional. The breakfast was just ok. Only one cons… they need upgrade the towels… very poor quality and old but clean. I would come back.

It was just perfect in all aspects

Very nice, clean hotel with absolutely friendly stuff. Really enjoyed the staying at this hotel.

Nice and clean rooms and friendly staff--- good costumer service

Nach unserer Ankunft stellte sich heraus, dass wir ein "falsches" Zimmer zugewiessen bekamen. Nach anfänglichen Schwierigkeiten hat sich dann die Hotelmanagerin sehr nett für uns eingesetzt und uns ein anderes, sogar höherwertiges Zimmer mit Terasse zur Verfügung gestellt. Nach einer Verletzung beim Ski-Fahren waren die Angestellten und die M;anagerin sehr zuvorkommend, hilfbereit und am Gesundheitszustand interessiert. Ich kann aus dieser Sicht das Hotel nur empfehlen.