I booked and paid for a 2 bed terrace room in February through Hotels.com. When I arrived I was given a king bed terrace room. When I asked to be moved to the room that I booked, but was told none were available. I was offered a 2 twin bed room without a terrace for an additional charge. I spent over 2 hours communicating with Hotels.com and the front desk staff before the issue was resolved and I was given a two twin bed room without an additional charge. Very frustrating!

My wife and I only stayed one night and found the hotel was ideal for catching the train to our onward destination. Great location right next to the Arenas de Barcelona. Our room was nice and clean.

Super clean room and great staff

Tolles Hotel, gut angebunden und auch Vieles fußläufig erreichbar. Genau gegenüber einer Mall.

Hotel com ótima localização, muito próximo do metrô, restaurantes e em frente a um shopping. A estrutura do hotel é ótima, tudo novo e muito confortável. Eles disponibilizam no quarto de café solúvel, leite e chás, o que foi de grande ajuda visto que reservei sem café da manhã.

I’m not quite sure where this hotel gets the rating of 4.5 stars. Staff seemed uninterested and the room was abysmal. Air conditioning did not work whatsoever and despite being able to crack the terrace door open the room remained incredibly hot and difficult to sleep in. The mattress was extremely uncomfortable and stiff. I am not picky when it comes to mattresses but this one was truly painful to sleep on. There is also a sewage stench outside of the hotel that often is the first thing you smell when you walk outside, occasionally you can smell it in the hotel. Overall, this is definitely not what I anticipated based off my research beforehand.

Great location

Personal war sehr unprofessionell und unhöflich. Dem Gebäude und Einrichtungen fehlte Instandhaltung. Die Betten waren recht unbequem. Die Wasserhähne verkalkt. Es war sehr laut, insbesondere nachts.

Nice and quiet hotel. Convenient location to downtown and airport

Nicht zu empfehlen. Personal unfreundlich. Mehr Schein als Sein.

I loved my stay at Ofelias Hotel. As a single traveler this hotel was safe and convenient to public transportation, restaurants, and historical places to visit. The staff was very helpful and finding things to do around Barcelona.

Great hotel

Tolles, nettes Hotel an Zentraler Lage!

S

Great venue and hotel

Good hotel but one lift was broken. Nice area

Nice and clean hotel. The hotel missed a coffee and tea corner downstairs which you find in various hotels. Good location as well, next to the Arenas mall and also quite some decent restaurants and bars in the area. Pool on the rooftop is very nice and in the sun in the afternoon but pool itself not heated. But overall, a pleasant stay at a nice hotel.

Wish there were more things happening inside the Hotel but great area, convenience and vibe.

Una estancia perfecta

Our 2nd stay at Ofelias. We decided to book a room without the terrace this time due to the time of year we were visiting. Room was great and all the staff we saw were helpful and friendly. Too cold to use the pool this time. Great location for visiting the city.