Karen on reception was very helpful and always ready for a laugh

The mattress is a bit too soft.

Servicen var super, venlig og imødekommende. Dejligt stort og rummeligt værelse. Fin beliggenhed i forhold til centrum ca 20 min gang

The staff was very friendly and answered many questions about the hotel and Ghent. They provided a great guide with a map of Ghent - we loved it as it had a summary of each site we visited. There was complimentary water provided. The room was very clean and spacious. The bed was super comfortable. The breakfast was delicious. There was a variety of fruits, cold cuts, cheese, pastries and more. They would make you a hot dish from their menu that is included (fried eggs, bacon, potatoes, sausages, etc.) It was a convenient location close to a train station, trams, laundromat, restaurants, and grocery stores.

늦은시간 CHECK IN시에도 전혀 문제가 없도록 잘 도와 주었고, 객실에 아름다운 생화도 준비 되어 있어서 아주 좋았습니다. 프런트데스크 직원이 없어도 손님을 100% 신뢰하고 있는 호텔의 정책이 정말 좋았습니다.

Great location, very friendly and helpful staff. Great breakfast options. Room was large and very comfortable.

위치가 기차역에 가까운것이 가장 큰 장점이고 방이 넓고 쾌적했어요. 직원들이 친절하고 만족스러운 호텔이었습니다.

Very clean room, staff explained every clearly. Short but great stay. Very close to Gint-Saint-Pierre train station, which was ideal

Room was spacious and very clean. Lots of natural light. Convenient location next to the train station. Safe and quiet area.good food options nearby or a 20-30 minute walk to the central area.

Quiet and comfortable stay with all the amenities including a bottle of water for each guest. We enjoyed our stay and would recommend this place for anyone who is looking for a hotel near the train station to explore Ghent and nearby cities such as Bruges.

clean, breakfast very good,staff friendly

Good stay

Nada a declarar

Great staff at reception staff, teeny tiny elevator and stairs are even smaller and quite dark. Firm bed, large room with a view of the back neighborhood. Bathroom ok - shower in the tub thin towels, no magnifying mirror. Bottled water ( refillable) available at no charge from reception. Super close to train station!

Comfortable room, quiet, friendly and close to the train station. Will be back

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There was some slimy stuff at the bottom of the kettle. The receptionist cleaned it for me, but it was disgusting since it's something you put your mouth on.

We had a fabulous stay at the Carlton Hotel. The staff and the owner were friendly, easy going and very helpful. The room was spacious and the breakfasts were a delight. We'd have no hesitation going back to the Carlton if the opportunity arose.

friendly staff. close to train/tram station

This is now my favourite Hotel in Ghent! It has much better rates than many other Hotels and by far the biggest rooms! It's a very elegant and beautiful place and the carpets in the room are very clean. The woman who checked me in was very friendly and during my stay Karen & Melissa were very helpful and made me feel at home!