Penilaian & Ulasan Keseluruhan Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Loved the security of the resort and it was well staffed. Disappointed the main pool was out of service. 90% of the food was very good.

Awful experience! 2 of the pools were under maintenance, loud constructions noises while trying to relax, no beach view, had to walk the extra mile to get to the beach. Odd closing times for pool side bar etc., Staff is super pushy on timeshares. Food was the most horrendous thing I’ve ever tasted. We instead ate in town the whole trip after finding out how awful the food at the resort was. Oh ALSO, roaches in the rooms! Opt for an Airbnd instead and just eat at local restaurants!

The pools were under construction, but outside of that everything was excellent and we finished the trip with doing the chef dinner where a personalized chef cooked for us and we had a specific pairing of wine with each course. It was amazing and the service that we received from Sergio and Wendy and Benito was so personal and wonderful.

Awesome resort nice and clean

100x better than golden

The people were real friendly, very helpful. The only drawback that I would say is there are hard selling to try to get you part of the property timeshare or whatever they were trying to sell they did that with me and my wife and my sister and her husband, that was a little annoying, but other than that, it was a great place to stay.

We had a great time at this property, day classes with Armando and Victoria was great . Everyone at all restaurants were wonderful. I strongly suggest this hotel.

The property was excellent. Service was excellent. Overall experience was very pleasant... I can't wait to go again.

Beautiful

This property is so noisy! They're right on the beach so you can hear everything. Music blasting after 10pm when you have to be up at 6am for excursions. Hard to find food when you want it becsuse they close restaurants at weird times. Workers will tell you a place is open when it's not. Also finding the Asian and Mexican restaurant is hard. The preferred lounge seemed cool, but the food was the same every day and not very good. They even closed the adults onlt buffet one night just for a wedding. Seems like this resort is just for weddings and partying. Not relaxing at all. Also bugs in the room and lizards inside. I expected better for a "5 star resort"

Staff was very friendly

Nice rooms, great views The food was just ok, noisy lobby at night.

Muy buen diseño de la propiedad muy práctico todo

Very wonderful service

Overall was a great vacation. What we did not like was being hounded to sit through a timeshare talk and not taking no for an answer

The property was beautiful and well maintained. The staff was friendly and very helpful.

Beautiful hotel. Food was ok , not great for vegetarians but I made it work. The afternoons seem to be more focused on partying rather than relaxing in the pool areas which I could've done without. Overall I was happy with my stay

The people who work there are what makes this place worth returning to. What I didn't like was even though we booked a VIP room, it didn't feel like the service was at that level.

Thank you for a lovely time

Staff and service was excellent. Food was good usually except for a couple of restaurants that missed the mark. The fish at Oceana was overcooked and dry. Tepenyaki restaurant was good, but the chef cooking the food started out with a very sharp long tined fork flying across the grill at a man seated beside it. The chef picked the fork up off the floor and did not clean it before using it. The flames were very hot and close to we who were seated around the grill. I was not comfortable with that. Our room 1814 had a very leaky shower that caused water to seep out all over the floor and to run a long way toward the bed. There was noise from a construction area behind our room that started every evening around 11 - 12 pm. It was loud beeping and crashing noises. Beach vendors were annoying with their constant approaches toward us to sell their goods as we sat under umbrellas by the pool. Entertainment was sparse in the evenings. For the price paid to stay here, I expected better entertainment in the evenings.