Penilaian & Ulasan Keseluruhan Palacio Nazarenas, A Belmond Hotel, Cusco

Una propiedad espectacular

Place to be in Cuzco. No other options.

So special, so elegant, and everyone was so nice.

ESPETACULAR! Viajo pelo mundo e só fico nos melhores 5 estrelas e o serviço que recebi do hotel foi espetacular, podendo afirmar com absoluta certeza que é um dos melhores hotéis do mundo, sem falar no charme que é a propriedade. Agradecimentos aos senhores EDGAR, GUSTAVO E OMAR por tentarem a todo tempo nos oferecer o melhor que um serviço de hotelaria pode proporcionar aos seus hóspedes. Muito obrigado Palácio Nazarenas.

Beautiful hotel as well as the service but we had a problem with the water in the shower. It has changed from hot to cold and we couldn’t do anything.that was annoying

Our stay was amazing particularly thanks to the staff. They went above and beyond at all times. Everyone is super pleasant and welcoming when helping you with any requests. Particularly Freddy and Saul were helpful on our stay but everyone was great. We did a tour booked by the hotel with their suggested local guide (Gustavo) which was fantastic. My only negative would be the restaurant Mauko for dinner wasn’t the best and the breakfast offerings there I feel could be improved.

The experience was so unreal, Edgar, Fredy, Irvin, Jose, Sheyla, Daniel, literally everyone were AMAZING. I have visited a lot of countries and this was by far the best experience was staying here. They are so attentive to EVERYTHING it’s so much. Would give it 10 stars if I could

Perfeito. Não poderia ser melhor. Ganhei um Upgrade para um quarto espaçoso e muito confortável. Os funcionários são extremamente atenciosos e não sabem o que fazer para agradar

Un hermoso hotel que tiene un servicio excelente

I loved this hotel. So enjoyed the pisco sour tutorial!

Peaceful and impeccable grounds and unsurpassed service Unexpected luxury in middle of Cuzco. Walking distance to shopping. Superb dining at hotel and at sister hotel Monesterio right next door. Can’t go wrong! Stayed here before traveling out to Machu Picchu. Hotel is a relaxing vacation in and of itself.

I have stayed at 5 star hotels all over the world. This is not a new hotel but was probably over 200 years old. The hotel has been updated to modern standards in every aspect. Their attention to detail is the best I have ever seen. Ask for something, there is someone willing to get what you need In a matter of 2-3 minutes. The rooms are large, comfortable and clean. This is the best hotel I have ever stayed in! In fact we will be hotel guest again in a few Days.

Very relaxing hotel, excellent service and a great location. Perfect place to recover for a few days after a week of high altitude hiking interspersed with sleeping in a tent!

I love this place so much. Every staff is kind, makes you feel like home. Special thanks to Jhontan for meeting our requirements and helping us carry our luggage to another hotel; thanks Saul for teaching us how to make pisco sour. I hope I can go back to this place in the future.

Incredible staff and our stay was perfect. The place was clean, safe and beautiful! We enjoyed every moment from the room, dining and spa. The staff was incredibly attentive to every need, Omar, Daniel, Edgar, Sheyla and the gentleman who checked us in and helped with our daily arrangements/trips. The entire staff was perfect!

Todos mis comentarios son de agradecimiento por tan amable trato, nuestros planes salieron excelentes con ayuda de todos, sin dejar a nadie fuera en menciones, todo su staff incluyendo Adriana y Sergio guias de Tour fueron MARAVILLOSOS!!! muchas gracias 🙏 y mis recomendaciones totales. Saludos desde Mexico

Excellent location and beautiful hotel, room is big and spacious, hotel staff are friendly and welcoming. I would recommend this hotel to anyone staying for business or just a holiday, it’s definitely 5 stars.

We got upgraded to a suite. It was perfect!

Ce fut l'expérience avec le meilleur service que j'ai vécu dans ma vie à travers le monde et je voyage beaucoup dans ce genre d'hôtel. Tout était extraordinaire.

I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel