We stayed in one of the apartments across the street that are supposed to be great for families with a bit more space and a small kitchen. We are repeat guests of this hotel for many years. The floor was very dirty and stained our feet and socks black, even after asking for it to be cleaned after the first day when we noticed.

The airport shuttle was quick, convenient, and made our arrival and departure stress-free. Since I had early morning activities planned, the hotel thoughtfully prepared a to-go breakfast for me, which was both convenient and greatly appreciated. The front desk staff was amazing and went above and beyond to help us sign up for the Tikal tour. Their assistance made the process easy and seamless. Although I didn't get a chance to enjoy the pool, it looked beautiful and very inviting. Overall, I had a wonderful stay and would definitely stay here again.

The hotel staff was very unhelpful! Loud construction and no privacy , workers can see right into the bathroom! Very uncomfortable, waking up to load banging noise, also the dust from the construction coming into the rooms making it hard to breath .Be aware !!

Good

Ok question are u looking for a room with fridge, microwave and more room then get the apartment. If u just want a room closer to the pool and restaurant get a room they have single and double beds not to big but bigger restrooms. Very close to the lake. So visually very nice sunset amazing. Overall great hotel would definitely come back

Necesitan mejoras en Alimentos y Bebidas

Our stay at Hotel Casona de la Isla was very good. No complaints. The rooms were very comfortable. The staff were very courteous and willing to assist with anything. The food was good and well presented.

Clean, simple, good breakfast, helpful staff.

Establecimiento y personal excelente

Great location nice hotel

Excelente lugar, muy bonito la alberca y áreas verdes. El desayuno estaba sabroso y el personal fue amable..

Great breakfast included, prepared fresh from limited menu. Nice bedding, good bed, bottled water replaced each day. Staff helpful and pleasant but seldom understand any English. Nice pool. Pleasant sitting areas overlooking lake Peten, however constant ‘mariache’ style music too loud all evening, made this less than pleasing. Short walk to shops, buses, tuck-tucks, boats. Nice stay but wouldn’t return to this country.

The room is very small, towels have holes and are not white. Bathroom is extra small, staff is ok many people not doing nothing. Breakfast is ok, not variety options, hot tub is not hot and pool is open very late in the morning. The place is not good for resting, noise of bars until 1am and there are pigeons living in the roof or something. Very cute style but I would say this is a $50 at most hotel

Internet does not exist anywhere other than the lobby, although staff continues to say "keep trying". Miserable room design, and terrible bathroom fixtures. But the worst is the loud thumping of music from nearby bars. Ask for extra pillows to put over your head.

This has to be the best place in Flores

Parfait

Comfy bed - fan was enough. Clean. Beautiful spot

Excellent: staff and view Good: breakfast was good and a small packed lunch was provided instead when we did Tikal one morning. Not so good: The rooms are dated. We felt like we needed chiro adjustments after using the pillows for a few nights. The water smelled like sulphur and the room felt very musty.

Amazing breakfast, very clean amenities, housekeeper was regular and great. 10/10 will be back exactly here. Also this hotel is on the perfect location on this island from all activities you would wanna do.

El ambiente era muy agradable, el personal amable, las habitaciones cómodas.