The room was clean and tidy, the staff were friendly and very helpful especially chiarra, location is very central walking dustancr to restaurants, cafes and puerta del sol

Bien ubicado

Good stay. Minisplit didnt work. Rooms were really ti y. Shower water went everywhere

Veldig sentralt.

Habitación cómoda, a unos pasos del oso y el madroño, múltiples restaurantes y bares, cerca de la estación del metro sol, llegamos a las 11:30 nos dijeron que el Check-in era las 15:00 pero que como ya estaba nuestra habitación nos la entregaron en ese momento., se agradece porque veníamos de 12 hrs de viaje

quarto de ótimo padrão e equipe atenciosos

Every time you have a shower the all bathroom bécame wet, specially toilet and toilet paper

Vastaanotto erittäin ystävällinen ja ammattitaitoinen. Huone oli siisti mutta käsienpesupaikka itse huoneessa kylpyhuoneen sijaan oli erikoinen mutta ei sinänsä haitannut. Aamiainen oli hyvä ja aamiaispisteen nuori henkilökunta erittäin ystävällistä ja ammattitaitoista. Ravintolan aulassa aamiaiselle mennessä muu henkilökunta ei ollut aivan niin ystävällistä. Puolivälissä viikkoa porraskäytävässä haisi pari päivää vanhoilta jätteiltä mutta haku ei onneksi tullut hotellin puolelle. Hotellin sijainti on täydellinen. Suosittelen.

Maravillosa ubicación. A unos pasos de puerta del sol

Nice location, nice staffs, clean room

The bathroom with no doors!!! It gets wet and messy. Staff don’t clean your room everyday, unless you ask for it. Trash cans on the rooms would be nice.

Atendimento da recepção foi ótima. Quarto confortável.

Atención amable, lugar céntrico y habitaciones limpias.

Excellent service and great breakfast

Excelente hotel. Muy buena la estancia. Gracias.

För litet rum, särskilt med två jättebreda sängar. Dåligt med upphängning. Trevligt/seröst incheckningsbemötande. Bra läge i stan. Duschen stänkte ner hela badrummet.

Bien, pero las habitaciones necesitan más iluminación (luces mas potentes). Especialmente si se desea leer.

The location of the hotel is good because is close to sol square, restaurants, metro, and walking distance to the attractions. The staff were very friendly; the breakfast was very good. However, vehicles cannot reach the hotel, because it is in a walking street and the bedrooms are very small.

Staff perfect and room was okay but big problem with noise from adjacent rooms which made sleeping very difficult. Noise was from showers, toilet and sometimes talking as we could clearly hear some conversations. This is a shame because location, staff and breakfast were all good

Room was basic but very clean. Bathroom was modern and functional. Quite expensive for what it is but very well located just 15 seconds off Puerta del Sol. Plenty of restaurants and bars right on the doorstep.Just a 5 minute walk to the Plaza Mayor and 15 - 25 mins from all the top sights.