Penilaian & Ulasan Keseluruhan Hotel Lugano

Really well located, easy accessible by public transport. The staff is really friendly and helpful.

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Hotel Lugano is a decent place to stay. It's located on a big street within walkable distance to the train and bus as well as many stores and restaurants. The elevator is tiny so bringing large suitcases with more than 2 people at a time could be a challenge. Basic necessities such as facial tissue was scarce or a notepad/paper to write on was no where to be found. There were no hooks to hang anything in the bathroom. When asked for a back up roll of toilet paper, the receptionist said they would deliver to the room, which never happened.

Das Zimmer war groß und sauber. Positiv überrascht hat mich das wirklich gute Frühstück. Die Auswahl war für spanische Verhältnisse sehr groß und die Qualität der Speisen gut. Die Mitarbeiterin im Frühstücksraum war sehr freundlich, hilfsbereit und hat alles sofort nachgefüllt. Einziger Kritikpunkt war die laute und schlecht zu regulierende Klimaanlage. Ich würde dennoch jederzeit wieder dieses Hotel buchen.

Great Hotel! Very nice, clean and great location! Staff was very helpful and the breakfast bar was outstanding!! Highly recommend!

The place was really nice and the staff really friendly. The breakfast was also a highlight with a variety of dishes. I definitely recommend this place!

Very easy to get to!

Todo bien

I stayed here last year & loved it so booked again. Great location - just a few minutes from Poble Sec Metro, which is on L3 and goes to Catalunya square, Gracia, Espanya etc Nice breakfast every day, with nice bread, eggs, fresh fruit & even a nice slice of cake! (and loads more) Will be back again next year 😀

I’ve stayed here three times and it’s very nice. Would stay again

Todo muy bien

Large room, huge double bed, very comfortable.

Clean, friendly and conveniently located a short walk to La Rambla and other important points of interest.

Everything was very good

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This was my second stay at Hotel Lugano. My first visit was very good, which is why I returned—but sadly, this time the experience left a lot to be desired. I booked the same type of room as before, but as a single occupant I was given a very small single bed, which was uncomfortable and not what I expected. The air conditioning kept switching off and, despite calling room service multiple times, I was repeatedly told to "close the window"—even though the window was already shut. Eventually, maintenance discovered that the seal around the window had come loose, which was triggering the AC to turn off. This should’ve been picked up earlier. On the plus side, the room was clean and when I requested an iron and ironing board, it arrived quickly. However, the ironing board was unusable as it had a large tear in the surface. The biggest issue was breakfast. As a vegetarian, options were extremely limited—mostly just pastries, which made it feel like eating dessert every morning. Even worse, I found ants crawling on the croissants, and my colleague discovered bugs on the cheese and meats. We reported this to reception and were told it would be addressed, but it certainly put us off eating there again. While the hotel’s location is excellent, the overall experience this time around was disappointing. Sadly, I don’t think I’ll be returning.

Excelente servicio y ubicación

Great location and awesome staff. Been here few times this year and enjoy coming back

Great lication, excellent breakfast, helpful staff.

Small elevator