Helpful staff

1. Finding the hotel was problemátic as visually it looked like just another house and the sign was half hidden from the road by a large hedge . Parking was £10 per day (not previously mentioned) 2. Staff were friendly and helpful 3. Accessibility would definitely be a problem on the upper floor for elderly and infirm 4. Room was scrupulously clean- every thing worked first time including Wi-fi 5. Room was stuffy and hot with no temperature controls- although I did use the fan that had been stored on a high shelf 6. Hotel was easy walking distance to Guildford town centre (15 minutes ) 7. Room was rather small with little storage space- I was fine for a weekend stay

This is an unusual format for a hotel but it works very well. Some of the single rooms have dedicated private bath/shower rooms separate from their bedroom with personal key. I was travelling ight and I really appreciated the dressing gown which came with the room. The breakfast room was bright and the service matched it. The railway station is quite close and the town centre lues just beyond it, all downhill so a taxi back may be a comfortabe option. i found the staff veary helpful.

Nice, clean, and comfortable. Make sure to ask for a room away from the street. There was district road noise constantly, but I was facing the street.

The shower is a serious health & safety hazard as entire floor of the shower is extremely (no exaggeration) slippery + I nearly slipped + fell several times despite being careful.The man at reception on check out said the hotel was aware of this issue + had removed mats in the showers as they were old needed to be replaced, but that only myself and one other person had raised the issue so far. I told him that it was a serious hazard + that someone could get badly injured, but he did not acknowledge this + kept telling me that only myself + one other person had raised the issue, which is irrelevant as it is still a very serious hazard. I also told him that on the morning of the checkout I heard two men talking loudly for long periods of time from my room + he didn´t apologize for this, despite knowing that he had been one of the two men + only said that the door to the corridor had to be kept open as it is a fire door. I mentioned that it was surprising + inconvenient that a hotel calling itself four star and which is expensive had no fridges in the rooms + he said that the rooms used to have fridges but due to cost of maintaining them, as they kept breaking down, they were removed from the rooms. He also told me another reason why they were removed is to discourage people buying alcohol such as beer + white wine from outside the hotel to discourage drinking. I said, but you have a full bar right at the entrance! He said yes, but it´s good for selling. Also,no phones in rooms.

This is a really nice hotel not far from the station. The room was clean, comfortable, quiet & had all the expected amenities. Staff were friendly & helpful. The breakfast has huge! I would definitely stay here again.

Nice hotel 15 min walk from the university of surrey and 10 min walk from guilford downtown. Nice breakfast (additional charge) made fresh in the morning. Comfortable bed, good shower. Friendly, helpful reception

I enjoyed a one-night stay very much, in the cleverly designed single room with its own separate bathroom. Very welcoming, all amenities provided (apart from a holder for toothbrush and paste, but it is a very small bathroom!) and beautifully presented and tasty breakfast. A word of warning if you're walking there from the station - it's uphill and quite steep!

We had a lovely experience at the Asperion,the staff were really friendly and helpful, they let me store my case for the day, after I checked out. The room was so nice, clean and very comfortable, breakfast was fresh and delicious, I would definitely recommend! So much better than Premier Inn, Holiday Inn or Travelodge! Would definitely stay again.

Friendly welcome. Breakfast excellent.

Everything was fine but my room was ten feet from the road so I heard every auto passing by.

Hidden fees charged at the hotel. Overpriced breakfast option.

The hotell is next to a busy road so there is a lot of noise all day. Room was old and worn and not cleaned very well. Bathroom was OK, renovated but small and no place for your toiletries. Reception, lounge and breakfast area is very small and not that great. Would recommend other alternatives if available unless the price is very good ( under 75).

The property was clean, well presented and the staff were very nice. The reception wasn’t particularly obvious causing us some confusion (might have just been us). We weren’t told about the £10 charge for parking until we were checking in, even after messaging the hotel and asking if the was parking on site. It’s around a 15-20 minute walk into the town centre but be prepared for the uphill walk back.

Expedience with check-in

Professional and cordial staff

Very clean, quiet and good location.

Close to town with parking. Nice room.

Lovely hotel, friendly staff and comfortable bedrooms. Great touch too with the bar running the honesty policy (although I did not use the bar, it was fab to have that option).

Hotel is next to a really busy road and the room I was given was basically on top of the road. Extremely noisy, hard to sleep if you'rea light sleeper like me, even with earplugs. Woman at reception was quite rude.