Staff were really helpful.

We were on the 5th floor and the Wi-Fi was terrible, never connected and was not available 80% of the time. For two people there were only 3 hangers, we asked reception multiple times for more with no luck. There are no irons or kettles in the rooms. The breakfast is very poor in taste and options, there is no flat bread to toast, food is not labelled, orange and peach taste like water, and you have to pay for orange juice. Only good thing is the location, 5-10mins walk to the bazaar, close to the tram line. Confusion on checkout time, Expedia says 11.30am, reception says 12pm.. if booking transport, probably best to book via hotel, should be 1500-1800TL each way. Don’t use Travelium via Expedia as they are not allowed to approach the hotel and will ask you to walk 10mins. Having visited this hotel 10 years ago, the quality has drastically fallen, the food was better before and they even gave two water bottle each day, not you only get one on arrival. It’s unfortunately gone from a 4 star to a 2 star. The rooftop restaurant is shockingly expensive, for two people small lunch cost £75, and they refused the 10% discount for hotel staff, which the hotel advertised everywhere. It’s sad to see this hotel fall apart, but they have the potential to fix the key issues and work back to a 4 star again. All the best to them.

Havlu pis, odalarda su yok

Proche des transports et magasins.

*

Kylpyhuoneen viemäri oli tukussa, yksi päivä oli vesi katko. Internet on tosi huono. Spa- ja wellness- keskus pieni ja epäsiisti. en suosittelen

calidad-precio bueno

Hôtel qui a perdu par rapport à 2019 Petit déjeuner pauvre, ménage de la chambre bâclée sol jamais aspiré et présence de punaise de lit ch-1110 et nos voisins ch-1111 Mauvais souvenirs

J'ai passé un excellent séjour dans cet hôtel. J'étais en famille avec un bébé d'1 an et très bien accueilli. Le personnel a toujours été au petit soin avec mon bébé. Toujours souriant et prêts à aider. Bien placé, nous n'avons pas eu besoin de prendre le tram ou le métro pour nos déplacements. Je recommande vivement cet hôtel. Le petit déjeuner était très bien.

Está cerca de los lugares de interés mezquita azul, Gran bazar, Santa Sofía. Delante hay una parada de tranvía.

Das Familienzimmer hatte 2 eigene Zimmer und 4 Betten. Die Lage war gut. Frühstück war völlig ausreichend.

Clean and clear

Good

Good

Good

Although the hotel rooms are clean, but the other facilities are not maintained well. There wasn’t hot water in the rooms for several times, the Spa was crowded, the pool’s water was cold, the breakfast area was messy. I think the staff need to be trained to be more friendly.

There are several facilities in the hotel either not working or they are not maintained. The staff are not very friendly specially in the restaurant.

Perfect

Wir haben einen schönen Urlaub gehabt, das Hotel hat uns sehr gut gefallen, alles in der Nähe. Wir würden das Hotel weiter empfehlen.

Location. Breakfast needs some improvement but overall the hotel is good.