It definitely pays to read all communication from the hotel prior to arrival. Then you get the check-in instructions beforehand. Otherwise, a decent hotel in a lovely part of Glasgow, just across the road from the Botanic Gardens and a stone's throw from the vibrant West End. Lovely freshly made breakfast, and friendly staff serving. The room was basic, but clean and served its purpose. Up in the gods mind you, a bit of a climb!

This hotel is in a very quiet neighborhood and our room was so roomy and comfortable.

The hotel is in an excellent location, which was really great for us! Unfortunately our room was in the basement so it didn’t get a lot of light and the room was very sparse and a little tired looking. But it was very clean! The beds were very comfortable and we got a really good night’s sleep. I’m sure the rooms higher up the building were better and brighter! The staff were friendly, but we didn’t have a lot of interaction as we ate breakfast out. The building and neighbourhood is very beautiful, but it would be nice if they invest in a bit of updating of the furnishings. Saying that, our stay was very reasonably priced for the area. Overall, I would recommend (just check in easily to avoid the basement!!)

Staff were good but room was very tired!

The location is fantastic. I was in a room at the very top floor up a narrow staircase that made me nervous with my bags. It was big, the bed was comfortable enough, and it wasn't in a good state of repair.

Super spacious, quiet room with comfortable beds in a great location. I sprained my ankle walking around Glasgow and one of the sweet women at the front desk was very helpful, giving me an ice pack and helping me down the stairs to my room. I felt very cared for. When we first checked in, the staff were welcoming, offered suggestions for things to check out in the area and provided a map. Didn't get a chance to check out the bar on site but it looked cute! I'd stay here again.

There were very few guests and for whatever reason some of us were staying on the 3rd floor - 80 steps up. The winding last flight had an incomplete hand rail. Aged 78, I found the ascent with my luggage tiring. There was no bedside lamp, and the room was a bit cold. The extra blanket was needed. The hotel reminded me of the rented flats that I stayed in when I worked in Glasgow in the early 70’s. Shabby, but adequate. £120 per night was too much for that room on the 3rd floor. I would not stay there again. The staff were helpful and breakfast was fine.

Staff were absolutely fantastic. Breakfast was lovely.

Staff were lovely and good breakfast, but the room is very tired. Cracked walls, rotted window frames, aged furnishings, old creaky bed, faulty lights. Just needs some investment.

It is an old building, so keep that in mind. When you use the shower it is hard to keep the water contained to the bath so I think there may be a little water damage or mold in floor boards from that. But other than that it is a beautiful location, quiet area for the city, helpful staff, and large, LARGE spacious rooms. Overall a good stay but I think there was mold or just dust because my allergies kicked in really bad in this room.

£50 fine for parking outside the hotel. Whilst we can't blame the hotel because there is a warning in their greeting message... our check-in was limited to speaking to somebody on a Ring Doorbell. Nobody on reception, so no-one to talk to. I would have asked "okay to park here?" if there had actually been somebody present - the parking sign is half way down the street and meter in not obvious. All felt a bit impersonal. Bathroom a bit dated with an unspeakably large bath...a good shower would have been better. Parking police left a bitter taste at the end. Acknowledge my fault, but after a long & tiring journey it feels like I've fallen victim to the tourist tax.

If I could give this hotel more than 5 stars, I would. The hotel is beautiful, the breakfast is fantastic, and the staff is lovely. I really cannot say enough about the staff. These ladies somehow know exactly how much attention you might need, and when, intuitively. I would absolutely recommend this hotel to everyone.

Didn't have breakfast

Suited my requirements, no issues. Clean and comfortable. No constant staff presence. I was out before breakfast service started.

Gorgeous building of age with high ceilings, huge room, nice bed, in great area for restaurants and staff told me where to park nearby for free. Only downside was breakfast - omelettes and scrambled eggs a little dry and no cheese for omelettes! Great stay overall though

Staff were very friendly and room was great for our short stay. Very happy

Good service , really good location . Friendly staff but could do with a refurb in the rooms

Old tired and a B&B

Used to be better. We have stayed in the Belhaven before (over 20 years ago the first time) and loved it. I have also recommended it many times to visitors to Glasgow. So, it saddens me to say that this visit wasn't so great and they really need to do some work if they intend to be around in another 10 or 20 years. When we arrived, we got upgraded from a standard double to the suite. Sounds great. And getting up there it's an beautiful big room and seems very nice at first look. But further time spent revealed that it needs work and repair. Just a few of the issues: Huge room but little furniture. No wardrobe at all, just a rail (which feels more like an Ibis than a decent hotel suite). Massive great double bath - jacuzzi. I thought "great" and proceeded to fill it, which was fine, but then turns the jacuzzi jets on and it started to fill with particles and a few flakes of mould, so clearly the pipework has not been cleaned for quite some time (no point having a jacuzzi without maintenance!). The sink was chipped and the plug no longer went down. Best throw away and buy a new one. Should be less than £300 at a plumber's merchant and an hour of labour! Wiring for the lights above the paintings was wrong - you needed to switch both the switch by the door and the one by the bed. This is not how to wire a two-way switch! Half an hour of an electrician's time would sort it. They have to spend some real money to get this room back up to its potential!

Although the hotel is a little tired, it’s great value and an ideal location for work meetings