The staff at the reception have always been friendly & helpful The service in the restaurant is avarage. I often had the impression, that some of the waiters are daydreaming. There was NO hot water available in room 110. I only came to know that at 4 in the morning while showering. There was not enough light at the main exit of the hotel. I had to step out in the darkness, to get in to my taxi. Saving energy, does not mean to turn off lights,at the main entrance / exit, just because there is nobody expected during that time.

Hotel room simple and clean. No fridge provided. Conveniently located for my family. Staff polite.

Clean and simple room. Hotel was well located for my needs. Staff was polite. The doorman and restaurant maitre'd were very nice and helpful.

I disliked the fact, that there was no possibility to order to eat and drink before the restaurant of the hotel would open at 19:00 hrs. The roomservice also is not able to serve anything till the restaurant is open in the evening. Very poor service, for such a nice hotel !!

We couldnt fault this hotel in any way it was clean quiet and so comfortable. The staff were excellent and went out of their way to help us with breakfast, trips, taxis and location of places we asked about. Would highly recommend.

Great place, clean, efficient, nice location, quiet, good breakfast food, overall very pleasant!

It was a good stay. Staff was very accommodating except for the night duty manager when we checked in, he was a little rude and arrogant. The rest of the staff was very friendly. The place was clean. It was worth the stay if you book from hotels.com otherwise their printed rates are exorbitant and not worth it.

For a one night only a good price-quality hotel

Great service, clean rooms and excellent restaurant. Views from my 4th floor room were lovely with the trees. Wifi signal was weak on higher floors.

Very good atmosphere for stay. No charging in early check in which is a very positive sign. Clean and decent hotel. I love it. I will continue staying whenever I come to Pune.

Hotel property is good, AC not working. WiFi is average/ lots of mosquetos/ lenin is average

Good breakfast and calm hotel,Nice for travellers ,No distrubance from outside and compact rooms.

Not really a pleasant experience with the hotel virtually bereft of any frills, be it bottled water, tea maker in the room, pair of slippers or anything that you can ask for ....

Muy bien

Excellent hotel in the heart of the city Easy access to the railway station and stones throw from MG road. Excellent online deal by Expedia and bonus of Breakfast included.

Hotel did not provide complimentary tea and coffee and no bar mini bar.Front office staff lacks customer service,did not supply enough linens for 3 adults for 1st night of our stay.

Its safe and nice place for females I prefer to stay in shantai as it is centrally located and very good service

Clean and centrally located hotel. Goof value for money. Poor wifi

Excellent Hotel, Nice Ambiance, Great service & staff.

It was a wonderful stay, The staff friendly . Location good, limited parking space. The only displeasure was the the wash room area was congested.