Spa filthy, room dated, staff bordering on rude

Lacking in customer service verging on rude! Hotel a bit dated, room was dirty. Didn’t bother complaining got the feeling they wouldn’t bother anyway. Booked the spa too. Water was filthy! Murky green/grey colour! They have a cheek to charge for it. The only fridge in the room stocked to the roof with their products! Would be nice to have somewhere to store refrigerated products. They also tried to charge us twice for the spa when we left even though they insisted we pay when checking in. They hold your passport and unless you return they crappy robes, bag, towel etc they won’t give you it back. Would never return! Shame really cause it could be nice

The hotel room was a perfect size. The breakfast was great and the spa was perfect. The staff were very accommodating and made us feel very comfortable. Such a great place.

Bien

Very beautiful hotel, everywhere was clean, room was nice. The only downside for me was that breakfast was below average as there weren’t a lot of options. Receptionists were very friendly and helpful, I needed a charger and they went above and beyond to get it. Great place to stay.

Il personale

Shuttle service to the Airport Malpensa was €50 which I think is pricey for 10min drive. Wish I put that €50 towards a hotel in the airport then I could wake up later and not worry about traffic.

la chambre est super le personnel très profesionnel

Très belle chambre / suite. Personnel bien. Les équipements bien également, juste deux lampes qui ne fonctionnes pas.

Great staff

Hotel/Motel pulito e comodo . Personale davvero gentile Palestra comoda per rilassarsi dopo una giornata di lavoro Colazione nella media

Muy bonito lugar

Modernes Zimmer sauber und ordentlich mit gutem Preis. Frühstück ganz gemütlich ok mit freundlichem Personal.

Hotel eccellente con camere spaziose, silenziose e comode, una bella area wellness e in generale un bel design e un’atmosfera piacevole. anche la colazione molto buona e variata. Si trova vicino all’autostrada, quindi molto comodo per esplorare milano e dintorni.

Buono in generale e buon rapporto qualità/prezzo

Freundliches personal und cooles zimmer

The friendly staff made the arrival pleasant. The clean modern rooms made the visit pleasant. The comfortable beds made the night pleasantly restful. A very pleasant place.

Alles top!

Non ho fatto la colazione Ottimo parcheggio

The room was excellent in every way. I was traveling solo and the staff was above and beyond courteous. I would definitely recommend this hotel.