GRAN HOTEL EN TODOS LOS ASPECTOS ESPERO REGRESAR

Beautiful hotel- very charming ! Would definitely return. Lovely bar, pool, and restaurant. Room was very comfortable and nicely designed.

maravilloso

Absolutely wonderful staff, beautiful hotel and fabulous food!

This is the coolest hotel! Its design is over the top. The AC gives and gives! Thebar area is super cool. Can't believe Todos is so chic!

This property is stunning. The elegant and historic artistry of the hotel and the attention to detail is perfection. My friend and I booked rooms here to explore Todos Santos, but found it difficult to leave the property. Every time we returned it was an oasis of quality, from the amenities to the service. I would return just to stay at this beautiful gem of a hotel.

Si mucho

Attentive service, great food, beautiful bar.

Spotless and impeccable staff

Amazing staff, clean room,

While there is no denying the hotel is a beautiful space, the hotel really does not live up to its 5 star rating. Lacking in many amenities you’d expect to find at a hotel of this caliber, such as a gym, spa, beach access or shuttle service - it also lacks in general customer service. Despite the hotel feeling generally quiet (bar by the pool was never even open despite it being a “peak season” weekend), our most significant issue was noise in our room. Our room essentially opened onto the main lobby floor and noises from the lobby and music from inside and outside the hotel kept us up at night all 3 nights of our stay. The first night music from outside the hotel was blasting into the hotel at 11 pm. I sent out the the front desk to ask about it and no one was there and the desk was empty - it was a bit unsettling. We complained the next morning about the sound but were told no other rooms were available and we could not switch rooms. We then asked if we could modify our reservation to cut the 3rd night due to noise issues and were told this would not be possible. We called hotels.com and they did reach out to the hotel and request that they allow us to cancel the 3rd night. The hotel manager, Marco, avoided their calls and told them he was not available when we could see him standing at the desk. A new room was finally made available to us late in the 2nd day but we were unable to move as we were attending an event that night. Overall not a great experience.

Todo increíble!!! Gran Hotel.

The pool was fabulous! Very private and calm. And VERY beautiful.

The service was perfection! The bar is gorgeous and we had terrific cocktails. The pool area is an amazing space to relax.

Service was impecable. Restaurant was delicious

Todo es bonito en este hotel

Excelente hotel y Servicio

Really loved this hotel. I definitely will be back.

Excelente lugar para descansar

Excellent hotel with world class staff! This is a charming hotel with a lot of character and great amenities. Highly recommend for anyone looking for a luxurious hotel!