The one and only lift is down and my family have to carry 3 big luggage’s up to our room at level 3 via the stairs! Pretty tough as we have kid too. Our room requires a bit more cleaning .. spider web in the balcony and left over expired food by the previous stayer in the fridge.

Just too far out from the Main Street.

Clean room and helpful staff. Value for money. Close to shopping mall for groceries.

The room is clean and the kitchen is fully equipped. The apartment is located at convenience and quiet street. Staffs are very friendly. Highly recommended for people who traveling around the area.

Room was clean, Kitchen had most of the things we needed and Staff was kind. We had a pleasant stay.

Great room for the price. Well-furnished and fully-appointed. The bed was definitely Firm, so just be aware of that. Amazing customer service. And a great location.

Friendly staff, very helpful and property was clean and perfect for us.

Wonderful stay in a 3 bed apartment. Clean, dark and soundproof for ease of sleeping and all we needed. Staff are friendly, courteous and helpful. The location is great in a fairly quiet area but close enough to walk to a pub or shops.

Excellent hotel, we had a 2 bedroom apartment. It was huge. Great kitchen, even a washer and dryer! Would definitely stay again

Upon check in we realised that the apartment was configured with 3 kings beds instead of 2 king and one twin room as booked on Wotif. When I went to reception I was advised that we had booked as 3 kings so I showed my wotif booking, the receptionist also claimed that a phone call had been made to confirm but I hadn’t answered. I showed her the call history on my phone which clearly showed I hadn’t received a phone call. The receptionist was great with handling the issue and offered to come and fix the bedding configuration but as she was the only one on reception I requested linen and we changed the configuration and made the beds. As an apology we were given some complimentary wine. As we set the room up on a 35 degree day it was apparent there was only aircon in the master bedroom, the other 2 rooms had pedestal fans in the wardrobes to be used. The fan in one room stopped working so I had to go back to reception to get a replacement fan. The fan in the 3rd bedroom was also broken at the back of the fan. When it came to showering there was no hot water both in the morning and evening. For the money spent for the apartment overall we were left with a sour taste in our mouths.

Clean.

Great place to stay

nice hotel to stay if want to travel to other places in Hunter Valley.

Very comfortable

Very clean and comfortable

Very friendly and enjoyed our stay I can pass your place on to others thank u very much

The staff were incredibly friendly and helpful.

Very ordinary needs an upgrade

Spacious, clean apartments with kitchens (good for families or longer stays)

Comfortable accommodation close to CBD. Would stay again.