Petit déjeuner servi jusqu’à seulement 8h30, chambre très froide à mon arrivée

Ubicación y limpieza perfectas

Ideal location for the main square. Good value hotel. Clean rooms and comfortable beds but shower was a bit weak but you did get hot water. Breakfast was very good. An ideal hotel for Puno at a good price. I would stay again

Ottima posizione e camera confortevole

It is just one block away from the center of the town. Breakfast is excellent. They offer shuttle to the airport and lake tours with a reasonable service fee.

Hyfsat bra hotell. Tyvärr försvann strömmen tre gånger under kvällen.

Great for the price and close to everything in the square. nice restaurants/bar/ shops nearby. Staff was super nice. Clean rooms!

Pour le prix que nous paieont, il serait au moins bien d’avoir de l’eau chaude pour le douche. Je donne 1 étoiles

Staff very friendly and helpful, location great, room warm and very comfortable beds. Only drawback was tepid water in shower

Overall it was a great experience. The staff was great. We had to check out really early in the morning be fore breakfast time. The lobbie attendant had already two boxes with to go breakfast ready for us. To me that was above expectations and made a big difference.

Das Personal ist sehr hilfreich.

De forma geral foi uma boa hospedagem. Localização excelente na praça das armas, próximo a restaurantes. Estávamos em um grupo de 10 pessoas, 5 quartos. No primeiro dia ninguém conseguiu tomar banho quente, o problema foi generalizado, em todos os quartis, o que foi bastante desagradável para todos. A partir do segundo dia, ajustaram a caldeira e o banho passou a ser quente, entretanto em alguns quartos os chuveiros saiam pouco fluxo de agua e meio pinga pinga. No meu, que foi no 6º andar, quarto com area externa, o chuveiro era bom, mas o ao lado, de ,minha mae, o chuveiro era ruim. Em outros quarto houve reclamação de vazamento da banheira, o que molhava o banheiro. Se eu for avaliar somente minha experiência no quarto que eu estive, foi muitooo boa, localização e conforto. Porem em outros quartos houveram muitas reclamações, então será uma loteria, peguem quartos superiores!

Staff went out of their way to help us when we had some altitude sickness, offering options, including adding anight stay. The night desk, clerk, Katie Loayza especially went out of her way helping us get oxygen and even offering to have a doctor see us if needed, even though she was working alone. Breakfast buffet was very good with lots of options, view lovely and lots of service right outside the door.

Great location, great staff , great hotel!!

The hotel was clean. Staff was great.

Front desk staff were super helpful and answered all of our questions.

Me gusto la ubicación, pude hacer todo lo necesario sin necesidad de utilizar taxi.

Muito boa localização, uma das poucas hospedagem que oferecem estacionamento, embora seja extremamente pequeno. Café da manhã muito bom e wi-fi também.

Amazing room size with views of the mountains and. basilica Surprising in room service for the first breakfast Also huge size bathroom with decent bathtub

Well located hotel with comfortable room and nice breakfast