Penilaian & Ulasan Keseluruhan Hyatt Place Corpus Christi

Didn't provide basic amenities like towels and facial tissues for all guests in the room. Response from front desk: "Sorry, we are out of it" with a blunt tone. Extra blankets: "Sorry, we are out of it" with atone as if I am annoying him. When reminded that it is hotel's responsibility to provide basic amenities like towels, or give me partial refund "For me to do that, you need to vacate the room right now" They were out of half of breakfast items an hour before the closure time. Ice machines didn't have ice.

Very nice staff and clean room.

Very dirty and in desperate need of a renovation. Basic housekeeping of room needed, floors were sticky and dirty.

The room is need and clean. The front reception staff is worn and friendly. The breakfast lady on Sunday morning (05/25) has no basic sense of hospitality and service. Definitely the breakfast lady needs the training on basics of customer service 101. Overall a decent hotel.

The room was amazing. The breakfast was good and hot. However the ventilation in the hotel was not very good. The hallways were very muggy and the vents in the hallways were dripping water. Not enough towels to go around. When you would try to ask the front desk no one was available.

Rooms were not very clean

Glloomy

I paid for 2 rooms in advance & when we checked in we were required to leave a $100 deposit for each room. We are now 3 day after check out and they have not returned the funds. Rooms were spacious. Kitchen lady was wonderful. The blackberry had mold & the toaster was breaking. No coffee and basic breakfast. We called was told it can take up to 10 days. So $400 for 2 rooms & $200 fee. Elevator also gets stuck. Never will I stay or recommend.

I thought the room was nice and it was clean. Breakfast offered from 7-10am so that was nice. I didn’t like that someone below us was making noise complaints and they came to our room 3 times even after I told them it was not us. They came back the 3rd time at 1am and that upset me because everyone was asleep but me and we felt like we had to lay down and it was our vacation. It wasn’t even us someone else was stomping and running and they didn’t seem to investigate better before blaming us 3 times. Then for a nice property they only had one washer and dryer that looked older and the dryer was messed up it was so loud that someone kept stopping the dryer so our clothes would not dry. But the staff was helpful on that and dried our clothes. Maria and Jay were nice and helpful. Maria was a very nice lady and made me feel better after the experience we had she was kind and caring. I would suggest for a nice property like this they should have more than 1 washer and dryer and upgrade. Also respect customer privacy more and if someone says it is not them look into better before accusing a family on vacation over and over of disrupting peace. I felt harassed. The person calling in to report should not be respected more than our peace and comfort to enjoy our vacation.

Honest was not good

Our family and I really enjoyed our stay...staff was really friendly and helpful

Room was great. Seating area for breakfast was not as large as needed.Seems like there were more people than there have been before when we stayed there. Kitchen staff was excellent. There were two and they were doing the work of four. My only complaint, was the beds. Like most all the hotels, they have gone to the 'hard Firm' mattresses (because they last longer). I think a pallet on the floor would be softer. My back and whole body hurt from the hard mattresses.

When we first checked into the room I first went to the restroom in our hotel room from the drive and found dead roaches they ended up giving us a new room but did not comp anything we should stayed at our usual place we go to but wanted to stay closer to family and this happened next time we will not stay here again nor recommend to others. Floors were also dirty like if they never mop the rooms just sweep but will not stay here again.

This place can not be a legitimate Hyatt hotel . Not sure how they keep that name but it’s very suspect. They over charged me and the hotel is more like a motel 6 .

Everything was the way it looked in the pictures, very clean and

The Very Best of Hotels.. It may seam to cost more but you get a lot of Freebies…. It makes this Hotel VERY Nice… And Cost is Great !!!

Good customer service

Strange mechanical sound all night. Could not sleep sounded like a fan running fast then slow. Turned off frig -helped a little -could have been from room a/c. Will think twice about staying there again.

Friendly and professional stuff. Thank you.

Great stay