Cigarettes smell in rooms, changed rooms third times still the same. The final one, the bed was too small. It doesn’t look like an ordinary hotel, but a motel for short stay (you know that 😏). Eventually had a full refund.
D
10.0
/10
Diulas 132 minggu yang lalu
Hotels.com verified review
Cigarette smell smoking is forbidden but I think the guests do not comply. Small step in front power chair has to be lifted. Help very nice and checkout was noon!
Upon arrival greeted by polite attendee. However, room smelled strongly of mold, mildew and cigarette smoke though all rooms were non-smoking. We asked for another room, and it smelled just as bad. Room is dated, dark, and windows were extremely small. Fortunately, a refund was given as we refused to stay in a place this dirty and unkept.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia